Medical Administrative Assistant

LifeBridge Health; Baltimore (MD); On-site; USD 23,000 - 38,000; Full time

Benefits offered by this job

Medical/dental/vision

Employer match retirement

Tuition reimbursement

Paid time off & parking

Job summary

LifeBridge Health is seeking a patient services administrator to handle patient registration, scheduling, and related administrative tasks in multiple Maryland offices. The role supports patients, staff, and physicians by ensuring smooth check-ins, accurate insurance authorizations, and timely appointment coordination.

The position requires HS diploma or GED and 1–3 years of experience, with some travel to Westminster, Ellicott City, and Lutherville. Competitive hourly pay and benefits included.

Qualifications

• HS Diploma/GED preferred.
• 1 to 3 years of experience.
• Travel to Westminster, Ellicott City and Lutherville offices could be required.

Responsibilities

• Performs registration of patients.
• Verifies insurance and obtains authorizations to insure proper billing and collections.
• Provides scheduling of routine and follow-up appointments for patients.
• Collects fees and copays in accordance with cash and collection policies.
• Answers telephone inquiries.

Skills

Customer service

Scheduling

Communication

Education

HS Diploma/GED

Job description

About the Role:

Performs registration and scheduling of outpatient appointments, medical records functions to include release of medical records information. Answers telephone inquiries. Performs a variety of administrative and clerical duties to proactively identify and respond to the needs of the patients, medical office staff and physicians.

Key Responsibilities:

Performs a complete registration of patients. Verifies insurance and obtains authorizations to insure proper billing and collections. Provides scheduling of routine and follow-up appointments for patients. Schedules Pre-ops and routine follow-up appointments based on the individual needs of the patient and availability of the provider. Collects fees and copays in accordance with cash and collection policies.

Requirements:

• Education: HS Diploma/GED preferred
• Experience: 1 to 3 years of experience
• Travel to our Westminster, Ellicott City and Lutherville offices could be required

Pay Range: $17.00 to $27.29 Based On Experience

Benefits:

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
• 403(b) retirement plan with employer match, pension, and life and disability insurance
• Tuition reimbursement toward advanced degrees and specialty certifications
• Generous paid time off, fitness discounts, and free on-site parking

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.