Office Front Desk Assistant

LifeBridge Health; Owings Mills (MD); On-site; USD 21,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision

Retirement plan with employer match

Paid time off

Job summary

LifeBridge Health in Owings Mills, MD is seeking an experienced registration and scheduling clerk to support outpatient services. The role handles appointment scheduling, release of medical records, and responds to patient questions by phone, delivering courteous administrative support to patients and staff.

Minimum 1-3 years of medical office experience and a High School diploma or GED are preferred. The position offers competitive pay, benefits, and on-site parking.

Qualifications

• 1-3 years of related experience in medical office administration.
• Strong phone etiquette and customer service.

Responsibilities

• Register patients and schedule outpatient appointments.
• Handle medical records requests and disclosures.
• Answer telephone inquiries and support physicians and staff.

Skills

Registration

Scheduling

Medical records

Phone inquiries

Education

High School / GED

Job description

Summary:
Performs registration and scheduling of outpatient appointments, medical records functions to include release of medical records information. Answers telephone inquiries. Performs a variety of administrative and clerical duties to proactively identify and respond to the needs of the patients, medical office staff and physicians.

Experience

Required:

• 1-3 years

Education

Preferred:

• High School / GED

Licensures & Certifications

Pay Range: $15.50 to $27.29 Based On Experience

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
• 403(b) retirement plan with employer match, pension, and life and disability insurance
• Generous paid time off, fitness discounts, and free on-site parking

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.