Medical Office Receptionist

LifeBridge Health; Baltimore (MD); On-site; USD 23,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan

Tuition reimbursement

Paid time off

Free on-site parking

Job summary

LifeBridge Health in Maryland is seeking an administrative associate to register patients, verify insurance, obtain authorizations, and schedule outpatient appointments. You will handle medical records requests and respond to telephone inquiries while supporting clinic staff and physicians.

Responsibilities include completing patient registrations, collecting fees and copays, and coordinating pre-ops and follow-up visits.

Qualifications

• HS Diploma/GED preferred.
• 1 to 3 years of experience.
• Registration and scheduling duties to support billing and patient flow.

Responsibilities

• Performs a complete registration of patients and verifies insurance.
• Provides scheduling of routine and follow-up appointments.
• Schedules Pre-ops and routine follow-ups as needed by patient and provider.
• Collects fees and copays per cash and collection policies.

Skills

Patient registration

Scheduling

Phone communication

Cash handling

Education

HS Diploma/GED

Job description

About the Role:

Performs registration and scheduling of outpatient appointments, medical records functions to include release of medical records information. Answers telephone inquiries. Performs a variety of administrative and clerical duties to proactively identify and respond to the needs of the patients, medical office staff and physicians.

Key Responsibilities:

• Performs a complete registration of patients. Verifies insurance and obtains authorizations to insure proper billing and collections.
• Provides scheduling of routine and follow-up appointments for patients.
• Schedules Pre-ops and routine follow-up appointments based on the individual needs of the patient and availability of the provider.
• Collects fees and copays in accordance with cash and collection policies.

Requirements:

Education : HS Diploma/GED preferred

Experience: 1 to 3 years of experience

Pay Range: $17.00 to $27.29 Based On Experience

Benefits:

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
• 403(b) retirement plan with employer match, pension, and life and disability insurance
• Tuition reimbursement toward advanced degrees and specialty certifications
• Generous paid time off, fitness discounts, and free on-site parking

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.