Medical Admin & Patient Coordinator (VOB Experience)

FYZICAL Therapy & Balance Centers; Sun City (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

FYZICAL Therapy & Balance Centers in Sun City, AZ is seeking a Customer Service Representative to be the first and last point of contact for patients. You will support scheduling, insurance verification, and EMR documentation to ensure smooth clinic operations.

Ideal candidates demonstrate strong communication, multitasking, and a solid understanding of medical terminology, with a focus on accurate data entry and patient service excellence.

Qualifications

• Verification of Benefits is essential for consideration.
• Strong communication and multitasking skills are required.
• Detail-oriented with excellent customer service abilities.
• Knowledge of medical terminology is important.
• Proficient in basic computer programs and EMR systems.

Responsibilities

• Verify insurance and track pre-authorizations before services.
• Handle scheduling and patient communications.
• Answer phones and act as patient liaison.
• Schedule evaluations, re-evaluations, reminders and cancellations.
• Collect new patient intake information and referrals.
• Send reports to physicians and manage mail/logs.
• Maintain tidy clinic and distribute information between patients and physicians.
• Perform other duties as assigned.

Skills

Verification of Benefits MUST TO BECON

Great communicator

Multitasker

Detail-oriented

Positive attitude

Excellent customer / patient service

Medical terminology knowledge

Computer literacy

Written and verbal communication

Education

High school diploma or equivalent

Job description

FYZICAL Therapy & Balance Centers in Sun City, AZ is seeking a Customer Service Representative to be the first and last point of contact for patients. You will support scheduling, insurance verification, and EMR documentation to ensure smooth clinic operations.

Ideal candidates demonstrate strong communication, multitasking, and a solid understanding of medical terminology, with a focus on accurate data entry and patient service excellence.