Medical Admin & Care Coordination Scheduler

Pacific-Skin-Institute; Sacramento (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Professional Development Assistance

Other

Job summary

Pacific Skin Institute in Sacramento is seeking a motivated Medical Administrative Assistant to join our Administrative Office. You will support patient access by answering calls, scheduling appointments, and ensuring clinical information is complete for efficient care.

The role coordinates patient care across four clinic locations, uses Epic EMR for communications, and maintains smooth daily operations through phone and EMR messaging.

Qualifications

• Experience in healthcare administrative duties preferred.
• Excellent communication and multitasking skills.
• Ability to handle high call volumes with professionalism.

Responsibilities

• Answer phones professionally and provide courteous customer service.
• Schedule new and return patient appointments and procedures.
• Collect and verify clinical information to ensure efficient workflows.
• Coordinate patient care and support clinical staff across four locations.
• Communicate with provider teams to ensure timely access to care.
• Process referrals and faxes and maintain EMR messaging with patients.
• Manage daily scheduling and waitlists to optimize provider calendars.

Skills

Customer service

Phone etiquette

Team player

Tools

Epic EMR

Job description

Pacific Skin Institute in Sacramento is seeking a motivated Medical Administrative Assistant to join our Administrative Office. You will support patient access by answering calls, scheduling appointments, and ensuring clinical information is complete for efficient care.

The role coordinates patient care across four clinic locations, uses Epic EMR for communications, and maintains smooth daily operations through phone and EMR messaging.