Medicaid Systems Trainer: NCFAST & Eligibility Training

Randolph County; Asheboro (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Randolph County seeks an Income Maintenance System Trainer to deliver comprehensive training on the NC FAST system and related eligibility policies. The trainer will guide new and transitioning staff, using demonstrations, web-based modules, classroom sessions, and on-the-job support to build proficiency.

The role also involves managing the NC FAST Worker Certification Program, running reports, and communicating staff progress to supervisors and program administrators.

Qualifications

• Two years of experience as an Income Maintenance Caseworker.
• Equivalent combination of training and experience.

Responsibilities

• Provide system and policy training for eligibility staff.
• Organize and conduct in-service training for county social services staff.
• Oversee the NC FAST Worker Certification Program and run reports.
• Share data and staff progress with supervisors and program administrators.

Skills

Training delivery

NC FAST knowledge

Troubleshooting

Staff coaching

Analytical skills

Tools

NC FAST

NC FAST Learning Gateway

Job description

Randolph County seeks an Income Maintenance System Trainer to deliver comprehensive training on the NC FAST system and related eligibility policies. The trainer will guide new and transitioning staff, using demonstrations, web-based modules, classroom sessions, and on-the-job support to build proficiency.

The role also involves managing the NC FAST Worker Certification Program, running reports, and communicating staff progress to supervisors and program administrators.