Content Developer/Trainer (on-site)

Nanosoft Consulting Talent Page; Durham (NC); On-site; USD 34,440 - 55,104; Part time

Job summary

A consulting firm in North Carolina seeks a Content Developer/Trainer for a 9-month contract. The role involves developing training materials for the NC FAST Project and requires statewide travel. Candidates must have experience in curriculum design, adult learning principles, and facilitating both in-person and virtual training sessions. Knowledge of NC FAST and the Medicaid Program is also crucial. This position collaborates closely with various stakeholders to ensure effective training solutions.

Qualifications

• Experience in curriculum design and developing training materials for adult learners.
• Strong knowledge of NC FAST and Medicaid Program in NC.
• Ability to effectively communicate with diverse groups.

Responsibilities

• Develop classroom and eLearning training materials for NC FAST.
• Conduct effective training sessions for various employee levels.
• Lead quality assurance checks on training materials.

Skills

Curriculum design

Adult learning principles

Business analysis

MS Office Suite

Learning Management System (LMS)

Creative facilitation

Web technology understanding

Communication skills

Interactive media presentation

Training evaluation

Tools

Adobe FrameMaker

Adobe Captivate

Photoshop

Moodle

Visio

Job description

Overview

About the job Content Developer/Trainer (on-site)

This is a 9 month contract role

We are seeking a trainer/content developer to support training implementation of NC FAST Project 14 modules.

Important Note: Statewide travel up to 25% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation.

This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners.

Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.

Responsibilities

• Experience in curriculum design and developing training materials for adult learners
• Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials
• Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed
• Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective
• Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)
• Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML
• Experience in designing and delivering computer-based training instructional design, with learning program design systems
• Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications
• Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content
• Experience developing interactive media presentations that enhance the online educational experience
• Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar
• Ability to assist with basic application software and hardware support
• Must have strong understanding of internet concepts and web technology
• Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives
• Experience evaluating student progress and making recommendations for continued training participation and curriculum development
• Experience providing feedback on learning curriculum and methodology to assure program relevance and user comprehension
• Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration
• Knowledge of and experience with NC FAST and the Medicaid Program in NC