Medicaid Services Division Director — Executive Leadership

Forsyth County (NC); Winston-Salem (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

The Forsyth County Department of Social Services seeks a Division Director for the Medicaid Services Division, overseeing Family and Children's Medicaid, Adult Medicaid, Non-Emergency Medicaid Transportation, and Medicaid Training and Quality Assurance. Responsibilities include planning, directing, and coordinating activities to meet federal and state guidelines within the NCFAST system.

The role requires strong leadership, supervisory experience, and collaboration with HR.

Qualifications

• Graduation from college with a two-year degree in a human services field or related curriculum plus 4 years of supervisory experience
• 4-year degree and 3 years' experience in a human services role, including one year of supervisory experience preferred.
• Experience with NC FAST and eligibility determination preferred.
• A valid Driver's License is required as this position requires frequent driving.

Responsibilities

• Plan, administer, coordinate, and direct the Medicaid Services Division to meet federal, state, and local goals and policies.
• Lead 147 positions including three Program Managers and fourteen supervisors.
• Ensure services and benefits are delivered within time limits and NCFAST guidelines.
• Involve staff in activities and understand their role in community support.
• Develop evaluation tools and processes for various programs.
• AttendExecutive Leadership, Management Team, Division & Program meetings and other relevant meetings.
• Provide coaching and training to staff and develop mandated training.
• Monitor federal and state legislation and policy changes and assess impact.

Skills

Leadership

Supervisory experience

Communication

HR policies and procedures

Education

Two-year degree in human services or related field

Four-year degree with 3 years in human services including supervisory experience

Higher education may substitute for experience

Four-year degree outside relevant field + additional experience

Tools

NCFAST

Job description

The Forsyth County Department of Social Services seeks a Division Director for the Medicaid Services Division, overseeing Family and Children's Medicaid, Adult Medicaid, Non-Emergency Medicaid Transportation, and Medicaid Training and Quality Assurance. Responsibilities include planning, directing, and coordinating activities to meet federal and state guidelines within the NCFAST system.

The role requires strong leadership, supervisory experience, and collaboration with HR.