Medicaid Intake & Billing Navigator

Indiana Health Centers, Inc.; Kokomo (AR); On-site; USD 36,000 - 52,000; Full time

Job summary

Indiana Health Centers, Inc. is seeking an Intake Specialist to support front-office operations, verify income documentation, and assist with billing and EMR tasks. The role involves greeting clients, scheduling, data entry, and ensuring accurate records for Medicaid/Medicare eligibility.

The position requires graduation from high school and at least one year of related office experience; Indiana Navigator license for certified intake and bilingual abilities are preferred.

Qualifications

• Graduation from high school or equivalent.
• One (1) year of prior experience in an office or health-related position.

Responsibilities

• Greets clients and visitors to clinic and assists with check in process.
• Makes appointments and educates clients regarding documents they will need to provide at the time of service.
• Answers phones and accurately direct calls.
• Accurately enters, maintains, and retrieves data on IHC's computer system.
• Uses and maintains electronic medical record, accurately assembles income documents, and ensures client information is up to date and complete.
• Determinates eligibility and signs up eligible clients for Medicaid or Medicare part D, refers eligible clients to WIC programs.
• Certified - troubleshoots patients billing and payment questions/issues.
• Certified - drafts payment plans for office/practice manager review and approval.

Job description

Indiana Health Centers, Inc. is seeking an Intake Specialist to support front-office operations, verify income documentation, and assist with billing and EMR tasks. The role involves greeting clients, scheduling, data entry, and ensuring accurate records for Medicaid/Medicare eligibility.

The position requires graduation from high school and at least one year of related office experience; Indiana Navigator license for certified intake and bilingual abilities are preferred.