Medicaid & Financial Assistance Lead - Hybrid

HonorHealth; Phoenix (AZ); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

HonorHealth is seeking a Supervisor – Medicaid & Financial Assistance in Phoenix to lead the Medicaid and financial-assistance team, oversee outreach, documentation, and case processing, and partner with IT systems like HEAplus and Epic to streamline workflows. This role emphasizes compliant, patient-centered service and active staff development.

The position requires people leadership, project coordination, and knowledge of Revenue Cycle processes, with regular reporting to leadership and

Qualifications

• 2 years of experience in Medicaid, patient financial assistance, or related Revenue Cycle areas.
• Prior lead or supervisory experience is required.
• HEAplus knowledge or background preferred.

Responsibilities

• Supervise Medicaid and financial-assistance staff, including onboarding, scheduling, coaching, and performance reviews.
• Direct daily workflows, staffing, outreach, documentation collection, and case closure.
• Monitor quality, productivity, and compliance with HEAplus, privacy, and state requirements.
• Coordinate workflows with Qventus, Epic, Access Services, AHCCCS, and approved partners.
• Prepare monthly executive summaries and ensure accurate reporting.
• Provide training and readiness on HEAplus access and privacy requirements.

Education

Associates degree

Job description

HonorHealth is seeking a Supervisor – Medicaid & Financial Assistance in Phoenix to lead the Medicaid and financial-assistance team, oversee outreach, documentation, and case processing, and partner with IT systems like HEAplus and Epic to streamline workflows. This role emphasizes compliant, patient-centered service and active staff development.

The position requires people leadership, project coordination, and knowledge of Revenue Cycle processes, with regular reporting to leadership and