Medicaid Benefits Access Advocate

Burrell Behavioral Health; Independence (MO); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks & Benefits

Job summary

Burrell Behavioral Health in Independence, MO seeks a Benefits Eligibility Advocate to guide clients through Medicaid applications and renewals, educate on eligibility, and ensure timely documentation submission. You will coordinate with care staff and government agencies to support accurate determinations and continued coverage.

The role emphasizes empathetic, client-centered communication, attention to detail, and compliance with Medicaid regulations while supporting organizational operations.

Qualifications

• High school diploma or equivalent required.
• Associate degree in Social Services, Healthcare Administration, or related field preferred.
• Minimum of two years of experience in benefits advocacy, Medicaid enrollment, or healthcare access.

Responsibilities

• Educate clients about Medicaid benefits, eligibility, and enrollment responsibilities.
• Assist eligible individuals with completing Medicaid applications and renewals.
• Coordinate with direct care staff to ensure accurate and timely submissions.
• Monitor statuses and follow up with the Family Support Division for timely determinations.
• Review reauthorization reports and schedule client appointments for continued coverage.
• Liaise between clients, staff, and Family Support Division to resolve questions and issues.

Skills

Strong organizational skills

Excellent written and verbal communic

Empathy and customer-focused approach

Problem solving and critical thinking

Independent with cross-functional team

Proficiency with databases / MS Office

Education

Associate degree in Social Services / Healthcare Admin

Tools

Microsoft Office

Job description

Burrell Behavioral Health in Independence, MO seeks a Benefits Eligibility Advocate to guide clients through Medicaid applications and renewals, educate on eligibility, and ensure timely documentation submission. You will coordinate with care staff and government agencies to support accurate determinations and continued coverage.

The role emphasizes empathetic, client-centered communication, attention to detail, and compliance with Medicaid regulations while supporting organizational operations.