Medicaid Eligibility & Records Coordinator

LDH-Medical Vendor Administration; Baton Rouge (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

LA Department of Health (LDH) in Baton Rouge is seeking an Administrative Coordinator 4 to process correspondence, organize and image documents, and ensure information reaches member accounts accurately and on time.

Your attention to detail will help resolve member issues, support timely eligibility decisions, and ensure Louisiana Medicaid members receive the assistance they need.

The role emphasizes accuracy, accountability, and following established procedures.

Qualifications

• Three years of experience in administrative services.
• Ability to process correspondence and image documents with accuracy.
• Strong organizational skills and attention to detail.

Responsibilities

• Sorts, receives, and processes incoming postal and electronic correspondence related to Medicaid members and potential members.
• Reviews, classifies, and images documents by type to ensure accurate processing and timely access by appropriate staff.
• Files and archives correspondence and supporting documentation according to established procedures.
• Routes electronic and hard-copy documents for attachment to individual Medicaid member cases and accounts.
• Ensures processed documents and correspondence are transmitted to member accounts accurately and within established timeframes.
• Prepares and sends outbound correspondence requesting confidential information from Medicaid members and potential members.
• Provides timely administrative support in resolving Medicaid-related correspondence and issues, helping ensure members receive eligibility decisions within required timeframes.

Skills

Administrative duties

Attention to detail

Time management

Job description

LA Department of Health (LDH) in Baton Rouge is seeking an Administrative Coordinator 4 to process correspondence, organize and image documents, and ensure information reaches member accounts accurately and on time.

Your attention to detail will help resolve member issues, support timely eligibility decisions, and ensure Louisiana Medicaid members receive the assistance they need.

The role emphasizes accuracy, accountability, and following established procedures.