Medicaid Delivery Leader | Agile Program Manager

CVS Health; Nebraska; Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health is seeking an experienced Delivery Manager to drive Agile Medicaid initiatives, coordinating business processes and technology improvements across multiple lines of business. You will lead collaboration across stakeholders, prioritize work, and ensure measurable outcomes with accountability and continuous improvement.

You will mentor peers, manage risks, and optimize performance metrics to ensure on-time delivery within scope.

Qualifications

• 7+ years in delivery management, program management, project management and Agile practice leadership with deep Scrum expertise.
• 5+ years in healthcare claims processing, including adjudication, payment, and rework operations.
• 2+ years of experience developing and delivering executive-level presentations using PowerPoint.
• 2+ years of execution and delivery capabilities focusing on planning, risk mitigation, and stakeholder engagement.
• 2+ years of proven success delivering complex projects on time and within defined scope.
• 2+ years applying problem-solving and decision-making with a growth mindset.
• 2+ years supporting innovation initiatives, emerging technologies, and digital transformation efforts.
• 2+ years of experience implementing and sustaining Agile practices in cross-functional teams.
• 2+ years experience with multiple software delivery methodologies including Scrum, SAFe, and Waterfall.

Responsibilities

• Lead enterprise delivery of multiple, highly complex Medicaid-related business process and technology initiatives across lines of business.
• Drive end-to-end delivery of Medicaid projects, ensuring on-time, within-scope results.
• Identify and resolve delivery obstacles and risks, proactively removing barriers to execution.
• Monitor performance metrics and use data to optimize processes and accountability for outcomes.
• Collaborate with business and technology partners to translate goals into actionable plans and deliverables.
• Lead process improvements and root cause analysis to ensure repeatable execution success.
• Implement and reinforce best practices to maximize efficiency across workstreams.
• Provide leadership and mentorship to delivery practitioners to foster a high-performance culture.

Skills

Delivery management

Program management

Project management

Agile leadership

Scrum

Education

Bachelor's degree or equivalent work experience

Tools

PowerPoint

Job description

CVS Health is seeking an experienced Delivery Manager to drive Agile Medicaid initiatives, coordinating business processes and technology improvements across multiple lines of business. You will lead collaboration across stakeholders, prioritize work, and ensure measurable outcomes with accountability and continuous improvement.

You will mentor peers, manage risks, and optimize performance metrics to ensure on-time delivery within scope.