Media Operations Coordinator: Seamless, On‑Schedule Deliveries

Encompass; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

Encompass is seeking a Coordinator, Media Operations to manage daily media workflows for multiple clients from our Atlanta hub. You will coordinate ingest, records, segmentation, QC, editing and delivery, ensuring on-time distribution and accurate documentation.

You’ll monitor status, resolve issues, and communicate delays across teams to maintain momentum and quality. The role emphasizes Records workflow, scheduling accuracy, and proactive problem-solving in a fast-paced environment, with

Qualifications

• Associate or bachelor’s degree in broadcasting, media, communications or related field, or equivalent relevant work experience.
• Minimum of two years of related experience in broadcast, media operations, ingest, content processing, quality control, master control, post-production or a comparable environment.
• Working knowledge of file-based media workflows, common media formats and server-based ingest or recording systems.
• Ability to coordinate multiple priorities and time-sensitive deliverables in a high-volume operational environment.
• Strong written and verbal communication skills, including clear handoffs, client communication and technical escalation.
• High attention to detail, accuracy and data integrity, with the ability to work effectively under pressure.

Responsibilities

• Coordinate daily media-processing priorities across ingest, Records, segmentation, QC, editing and delivery workflows.
• Monitor asset and recording status, identifying missing materials, metadata discrepancies, schedule conflicts and risks to established timelines.
• Maintain accurate workflow and status information in Mediatracker and other approved operational systems.
• Prepare clear shift reports and handoffs covering completed work, outstanding items, incidents, refeeds, exceptions and required follow-up.
• Communicate discrepancies, delays and errors through approved channels and escalated service risks to management and supporting teams.
• Support standardized procedures, checklists, training and continuous-improvement activities across Media Operations.

Skills

Broadcast workflows

Coordinate priorities

Communication skills

Detail orientation

Shift coordination

Education

Associate or bachelor’s degree in broadcasting, media, communications or related field

Equivalent relevant work experience

Tools

Lightspeed

Vantage

Glim

iTX

Mediatracker

Job description

Encompass is seeking a Coordinator, Media Operations to manage daily media workflows for multiple clients from our Atlanta hub. You will coordinate ingest, records, segmentation, QC, editing and delivery, ensuring on-time distribution and accurate documentation.

You’ll monitor status, resolve issues, and communicate delays across teams to maintain momentum and quality. The role emphasizes Records workflow, scheduling accuracy, and proactive problem-solving in a fast-paced environment, with