Media Account Manager: Client Advocate & Delivery

Omnicom Media; New York (NY); Hybrid; USD 57,000 - 76,000; Full time

Job summary

Omnicom Media in New York seeks a client-focused professional to advocate for clients, manage media deliverables, and resolve conflicts. You will coordinate with finance on billing, work with investment teams, and participate in cross-departmental meetings to ensure timely, accurate outcomes.

The role emphasizes strong communication, multitasking, and leadership in a fast-paced agency environment. Office-based with client-facing responsibilities and collaboration across teams.

Qualifications

• 1+ years’ work experience (media, marketing, or advertising fields preferred)
• Proven ability to handle multiple priorities/tasks and consistently meet deadlines
• Excellent written and verbal skills, and superior attention to detail
• Ability to be a team player and exhibit leadership skills
• Must possess strong proficiency with Microsoft Desktop software, specifically Word, Excel and PowerPoint

Responsibilities

• Act as client advocate to ensure the best service from Orion as possible
• Develop and maintain strong client relationships through effective project management of media deliverables, proactive problem solving of client conflicts and/or buy issues, and the successful execution of all facets of account management functions linking the agency and client(s) that lead to long-term retention
• Provide financial reporting to clients through communication of buy authorizations and trade credit statements
• Work with finance team on billing & invoice approvals
• Work with investment teams to collaborate on client deliverables and agency needs
• Participate in related interdepartmental projects and agency meetings
• Assist with new business needs & competitive analysis
• Schedule and manage interdepartmental due dates
• Prepare and update regular status reports and communicate with Investment teams internally and with clients externally to track deliverables
• Manage and provide clients with accurate and timely media deliverables to include: buy schedules and maintenance, tracking and performance and added value
• Provide financial reporting of client activity internally to finance and accounting teams for forecasting and reconciliation purposes

Skills

Client advocacy

Project management

Multitasking

Written and verbal communication

Team player / leadership

MS Office (Word, Excel, PowerPoint)

Education

Work experience in media/advertising fields

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Omnicom Media in New York seeks a client-focused professional to advocate for clients, manage media deliverables, and resolve conflicts. You will coordinate with finance on billing, work with investment teams, and participate in cross-departmental meetings to ensure timely, accurate outcomes.

The role emphasizes strong communication, multitasking, and leadership in a fast-paced agency environment. Office-based with client-facing responsibilities and collaboration across teams.