Client Operations Manager - Media Planning & Automation

Omnicom Media; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plan

Flex spending

Life insurance

Disability insurance

Employee discount program

Employee stock purchase program

Paid family benefits

Job summary

Omnicom Media is seeking an experienced Client Operations Manager to optimize end-to-end operations, using data, tools and processes to steward critical client deliverables. You will drive projects forward, align with clients and internal stakeholders, and champion data integrity across planning and buying systems.

The role demands problem-solving, excellent communication, and the ability to navigate unknowns while delivering accurate, timely results.

Qualifications

• 3–5 years media experience with planning tools and operations.
• Proven project management experience with multiple initiatives in a fast-paced environment.
• Proficiency with project management tools (Asana, Smartsheet) required; agile or waterfall experience helpful.
• Excellent communication and collaboration with internal and external stakeholders.

Responsibilities

• Leverage media buying and operations knowledge to drive efficiencies across workstreams.
• Design, implement and optimize workflows across Business Crafts, focusing on Media Buying teams.
• Enforce process and timeline compliance using reminders, calendar invites, and tool updates.
• Maintain data cleanliness in Planning and MediaOcean systems, with QA checks and manual verifications.

Skills

Project management

Analytical skills

Communication skills

Excel proficiency

Tools

Asana

Smartsheet

MBOX

Prisma

Job description

Omnicom Media is seeking an experienced Client Operations Manager to optimize end-to-end operations, using data, tools and processes to steward critical client deliverables. You will drive projects forward, align with clients and internal stakeholders, and champion data integrity across planning and buying systems.

The role demands problem-solving, excellent communication, and the ability to navigate unknowns while delivering accurate, timely results.