MedEligible Specialist Associate

Allina Health; Brooklyn Park (MN); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Off

Retirement Plans

Life Insurance

Short-term/Long-term Disability

Tuition Reimbursement

Student Loan Support Benefits

Job summary

Allina Health is seeking a Financial Counselor/Eligibility Specialist to assist patients and their authorized representatives with access to financial assistance programs. You will evaluate financial need, gather documentation, and advocate for enrollment in state, federal, and hospital programs.

The role emphasizes accuracy, regulatory compliance, and compassionate service. It is an 8-hour day shift with no weekends, 40 hours per two weeks, 1.0 FTE, located in Minnesota.

Qualifications

• Must be 18 years of age with education and/or experience to meet required functional competencies.
• 2+ years Customer service, call center, medical, insurance, or collections experience.
• Certification: CAC eligible within 90 days of hire.

Responsibilities

• Assists patients and authorized representatives with access to financial assistance programs.
• Evaluates financial situations and gathers documentation for enrollment.
• Maintains patient confidentiality and ensures accurate records.

Skills

Customer service

Call center

Regulatory compliance

Communication skills

Education

High school diploma

Associate degree

Job description

Location Address:

6160 Summit Dr NBrooklyn Center, MN 55430-2118

Date Posted:

August 06, 2026

Department:

81030649 Medical Eligible Services

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

• FTE 1.0 (80 hours per two week pay period)
• 8-hour day shift
• No weekends

Job Description:

Assists patients, authorized representative, power of attorney, guardian and/or spouse with access to financial assistance resources by evaluating the financial situation of a patient in accordance with regulatory compliance, while maintaining patient confidentiality and ensuring financial health equity amongst the population we serve. Determines eligibility for state, federal and hospital programs and provide necessary assistance in qualified programs, including gathering financial documentation needed and advocating on behalf of the patient to ensure successful enrollment.

Principle Responsibilities

• Applies for Financial Programs
  • Reviews hospital staff referrals and confirm patient's discharge needs with the social worker, financial counselor, care coordinator and other appropriate hospital staff.
  • Connects with patients via phone or in the hospital or in the community to educate patients on programs they are eligible for, complete appropriate paperwork and serve as a liaison between the patient, hospital staff, state, federal and facility assistance departments.
  • Collaborates with and verify legal appointment of authorized representative, power of attorney, spouse and/or guardian to obtain additional information for patients.
  • Maintains all documentation and accuracy of patient records.
• Administrative Duties
  • Submits process change requests to ensure companywide growth and development.
  • De-escalates basic situations with patients.
  • Special projects as directed by leadership.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2+ years Customer service, call center, medical, insurance, or collections experience

Preferred Qualifications

• High school diploma or GED
• Associate's or Vocational degree
• 1+ year Health care accounts receivable experience
• 1+ year experience working with patient advocacy

Licenses/Certifications

• Certified Application Counselor (CAC)-State of Minnesota with 90 days of hire required

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $24.62 to $33.74 per hourThe pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.