Med-Surg Operations Manager (Evenings/Nights)

Northwestern Medicine; Chicago (IL); On-site; USD 93,000 - 131,000; Full time

Benefits offered by this job

Tuition reimbursement

Student loan repayment

Professional development

Wellbeing fund

401(k)

Medical, dental and vision insurance

Life insurance

Annual salary increase and incentive

Paid time off and holidays

Job summary

Northwestern Medicine’s Delnor Hospital in Geneva, Illinois, seeks a Manager of Operations for Med Surg during evenings and nights. This role leads daily operations, ensures patient satisfaction, and drives quality improvements while coaching staff and managing labor and resources.

A Master’s degree in MHA/MBA/Nursing plus BLS and ACLS are required, with at least 2 years in a clinical specialty. The position offers a comprehensive benefits package, tuition support, loan repayment, and growth

Qualifications

• Master’s degree in MHA, MBA, or Nursing is required.
• BLS and ACLS certification are required.
• Minimum 2 years of experience in the relevant clinical specialty.

Responsibilities

• Mentors and coordinates education for all team members to provide excellent patient care.
• Oversees clinical practice guidelines and ensures adherence to current evidence.
• Provides real-time feedback and collaborates with inter-department teams to optimize patient outcomes.
• Leads PI/QI initiatives and supports DMAIC projects to improve service quality.
• Manages scheduling, payroll, and staff performance, fostering professional development.

Skills

BLS certified

ACLS certified

2 years experience

Education

Master’s degree: MHA, MBA or Nursing

Job description

Northwestern Medicine’s Delnor Hospital in Geneva, Illinois, seeks a Manager of Operations for Med Surg during evenings and nights. This role leads daily operations, ensures patient satisfaction, and drives quality improvements while coaching staff and managing labor and resources.

A Master’s degree in MHA/MBA/Nursing plus BLS and ACLS are required, with at least 2 years in a clinical specialty. The position offers a comprehensive benefits package, tuition support, loan repayment, and growth