Med-Surg Operations Leader | 24/7 Impact & Budgeting

Northwesternmedicine; Geneva (IL); On-site; USD 95,000 - 150,000; Full time

Job summary

Northwestern Medicine seeks a Manager of Operations to lead day-to-day operations across designated departments, ensuring efficient staffing, patient flow, and budget adherence while maintaining Joint Commission standards.

You will supervise teams, conduct annual/mid-year reviews, and drive improvements using data and NM system partners. A nursing degree and state license are required; Magnet certification is preferred.

Qualifications

• Bachelor's degree in nursing and master's degree preferred or actively pursuing
• Active nursing license in state of practice
• Magnet recognized certification for specialty area

Responsibilities

• Manage day-to-day operations of designated departments, divisions, programs, services and/or locations; define workflows and staffing; oversee budgets and resource allocation; ensure 24/7 accountability.
• Provide supervision, coaching, and performance reviews; ensure team competencies across clinical, behavioral, social, financial, and environmental aspects to support quality care and patient satisfaction.
• Recommend department goals to leadership; communicate progress, timelines, risks, and decisions with leadership regularly.
• Ensure policies meet Joint Commission and federal/state regulations; revise or create policies to address changing standards and improve care delivery.
• Interpret patient requirements by age and connect resources to coordinate care across teams.
• Other duties as assigned.

Skills

Leadership

Budgeting & Forecasting

Data analysis

Change management

MS Office

EMR systems

Communication

Confidentiality

Education

Bachelor's degree in nursing

Master's degree in nursing

Active nursing license

Tools

Microsoft Office

EMR software

Job description

Northwestern Medicine seeks a Manager of Operations to lead day-to-day operations across designated departments, ensuring efficient staffing, patient flow, and budget adherence while maintaining Joint Commission standards.

You will supervise teams, conduct annual/mid-year reviews, and drive improvements using data and NM system partners. A nursing degree and state license are required; Magnet certification is preferred.