Med Spa Patient Care Coordinator - Part Time, Saturdays

Advanced MedAesthetic Partners; Winterville (NC); On-site; USD 22,000 - 25,000; Part time

Job summary

Glo Medspa in Winterville, NC, part of Advanced MedAesthetic Partners (AMP), is seeking a friendly Patient Care Coordinator to manage front desk, patient communication, scheduling, check-in/out, and daily clinic flow in a polished, patient-facing setting.

The role emphasizes warmth, organization, and sales-support in a fast-paced med spa. Part-time up to 20 hours weekly with Saturday shifts, with opportunities to grow within the aesthetics industry.

Qualifications

• Prior experience in aesthetics, med spa, wellness, healthcare, hospitality, front desk, sales, or customer service preferred.
• Strong communication skills and a warm, professional phone presence.
• Comfortable speaking with patients about services, scheduling, promotions, and next steps.
• Highly organized, dependable, and detail-oriented.
• Able to multitask while maintaining a calm, polished patient experience.
• Comfortable using phones, computers, scheduling systems, and patient management tools.
• Positive, team-oriented attitude with a strong sense of ownership.
• Interest in aesthetics, skincare, beauty, wellness, or patient care.
• Ability to work a part-time schedule of up to 20 hours per week, including Saturdays.

Responsibilities

• Welcome patients and create a professional, friendly, high-touch experience.
• Answer phone calls, texts, emails, and patient inquiries in a timely and polished manner.
• Schedule appointments, manage calendar needs, and support smooth patient flow.
• Assist with patient check-in, checkout, payments, rebooking, and follow-up communication.
• Educate patients on services, promotions, memberships, financing options, and retail products as appropriate.
• Help convert inquiries and leads into booked consultations and appointments.
• Support patient retention through rebooking, follow-up, and relationship-building.
• Maintain accurate patient records, appointment notes, and administrative documentation.
• Partner with providers and team members to support daily clinic operations.
• Follow HIPAA, confidentiality, safety, and company policies at all times.

Tools

Scheduling systems

Patient management

CRM systems

Job description

Glo Medspa in Winterville, NC, part of Advanced MedAesthetic Partners (AMP), is seeking a friendly Patient Care Coordinator to manage front desk, patient communication, scheduling, check-in/out, and daily clinic flow in a polished, patient-facing setting.

The role emphasizes warmth, organization, and sales-support in a fast-paced med spa. Part-time up to 20 hours weekly with Saturday shifts, with opportunities to grow within the aesthetics industry.