Part-Time Med Spa Patient Experience Specialist

Advanced MedAesthetic Partners, Inc.; Winterville (NC); On-site; USD 22,000 - 25,000; Part time

Job summary

Glo Medspa in Winterville, NC, seeks a friendly Patient Care Coordinator to support front desk tasks, patient communication, scheduling, and daily clinic flow in a part-time role. The position requires Saturday availability and up to 20 hours per week in a polished, customer-facing setting.

The ideal candidate is warm, organized, and service-minded, capable of balancing patient service, administrative duties, and sales-support responsibilities in a fast-paced med spa environment.

Qualifications

• Experience in aesthetics, med spa, wellness, healthcare, front desk, sales, or customer service preferred.
• Strong communication skills with a warm, professional phone presence.
• Able to manage multiple tasks while maintaining a polished patient experience.

Responsibilities

• Welcome patients and create a professional, friendly, high-touch experience.
• Answer phone calls, texts, emails, and patient inquiries promptly and politely.
• Schedule appointments and manage calendar needs for smooth patient flow.
• Assist with patient check-in, checkout, payments, rebooking, and follow-up communication.
• Educate patients on services, promotions, memberships, financing options, and products as appropriate.
• Help convert inquiries into booked consultations and appointments.
• Support patient retention through rebooking, follow-up, and relationship-building.
• Maintain accurate patient records, appointment notes, and admin documentation.
• Partner with providers and team members to support daily clinic operations.
• Follow HIPAA, confidentiality, safety, and company policies at all times.

Skills

Communication skills

Customer service

Organization

Multitasking

Phone etiquette

Tools

Scheduling software

Patient management system

Job description

Glo Medspa in Winterville, NC, seeks a friendly Patient Care Coordinator to support front desk tasks, patient communication, scheduling, and daily clinic flow in a part-time role. The position requires Saturday availability and up to 20 hours per week in a polished, customer-facing setting.

The ideal candidate is warm, organized, and service-minded, capable of balancing patient service, administrative duties, and sales-support responsibilities in a fast-paced med spa environment.