Med Spa Front Desk & Client Experience Lead

Avidan Med Spa; Town of Warwick (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Avidan Med Spa in Warwick, NY is seeking a diligent Desk Assistant to join our holistic health, wellness and beauty team. You will manage front-desk duties, answer calls, greet clients, schedule appointments, prep clients and rooms, and help maintain a clean, welcoming spa environment.

This role requires a proactive, customer-service oriented approach, the ability to multitask in a busy schedule, and readiness to perform administrative and light financial duties such as processing payments and

Qualifications

• Customer service orientation and professional demeanor.
• Willingness to work flexible hours (morning through evening).
• Comfortable with cleaning, stocking, laundry, and other operational tasks.

Responsibilities

• Answer phone calls, assist clients over the phone, and schedule/reschedule/cancel appointments.
• Prep clients for their service and prepare/clean rooms.
• Assist with housekeeping tasks (dusting, laundry, sweeping, mopping, making beds).
• Maintain spa cleanliness and serve clients beverages as needed.
• Provide a positive, professional environment for customers and colleagues.
• Work during business hours with a flexible schedule.

Job description

Avidan Med Spa in Warwick, NY is seeking a diligent Desk Assistant to join our holistic health, wellness and beauty team. You will manage front-desk duties, answer calls, greet clients, schedule appointments, prep clients and rooms, and help maintain a clean, welcoming spa environment.

This role requires a proactive, customer-service oriented approach, the ability to multitask in a busy schedule, and readiness to perform administrative and light financial duties such as processing payments and