Desk Assistant

Avidan Med Spa; Town of Warwick (NY); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

A local med spa is seeking a diligent Desk Assistant to provide customer service, manage appointments, and perform various cleaning and administrative tasks. The role requires attention to detail and professionalism, as employees dress in scrubs. This position involves answering calls, greeting clients, and maintaining a tidy environment. Applicants should be able to work flexible hours, primarily in the evening and weekends, fostering a supportive and community-minded workplace culture.

Qualifications

• Must have strong attention to detail in handling cash and client payments.
• Must dress professionally; scrubs or similar attire required.
• Ability to maintain spa cleanliness and good organization.

Responsibilities

• Answer phone calls and help schedule appointments.
• Prep clients and clean rooms before and after services.
• Handle administrative tasks like managing social media and mail.
• Handle payments and client billing with attention to detail.
• Maintain accurate records of client visits and post-visit notes.

Skills

Customer service orientation

Attention to detail

Communication skills

Time management

Job description

Avidan Med Spa is seeking a diligent and responsible Desk Assistant. If you want to work in a unique med spa environment - break away from the chains and join our business.

About The Avidan Med Spa: Located in Warwick, NY. 845-608-6605. avidanmedspa.com

Job Responsibilities:

• Answer phone calls, help clients over the phone with anything they may need, and schedule, reschedule, and cancel appointments.
• Prep clients for their service.
• Prep and clean rooms for clients.
• Tasks include watering plants, dusting, laundry, sweeping, mopping, making the beds, etc.
• Help in maintaining spa cleanliness.
• Serve clients coffee, tea, or any other reasonable needs.
• Must be able to keep up with a busy schedule and be customer service-oriented.
• Maintain a positive and professional environment for customers and other employees.
• Be willing to work during business hours (morning through evening) with a flexible schedule.
• Be comfortable with cleaning, stocking, laundry, and other operational tasks.
• Dress professionally: must wear scrubs or similar attire.

Administrative Duties:

• Scheduling.
• Stocking supplies.
• Sorting and sending mail.
• Answering and routing phone calls.
• Greeting visitors.
• Managing and posting to social media.
• Keeping accurate records of client visits and post-visit notes.

Financial Duties:

• Accurately process client payments and manage daily transactions.
• Maintain strong attention to detail in handling cash, credit cards, gift certificates, and promotional discounts.
• Assist in reconciling payment records and ensure accuracy in client billing.
• Good money-handling skills, financial awareness, and smart decision-making are essential for this role.

This Company Describes Its Culture As:

• Detail-oriented - quality and precision-focused.
• People-oriented - supportive and fairness-focused.
• Community-minded culture.
• A nurturing environment that allows employees’ personal growth to flourish.
• Teamwork-focused workplace.

Must Be Able to Work:

• Monday 9:30 AM to 8:00 PM.
• Wednesday 9:30 AM to 3:00 PM.
• Friday 9:30 AM to 8:00 PM.
• Saturday 9:30 AM to 3:00 PM.

Days Off: Tuesday, Thursday & Sunday.