Mechanical Service Manager

Snider Fleet Solutions; Charleston (SC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision benefits

Employer-Paid Life & Short-Term Disabi

401(k) with company match

Paid Time Off & Paid Holidays

Professional development & career path

Job summary

Snider Fleet Solutions is seeking a dynamic Mechanical Service Manager to direct work orders and supervise technicians in our Charleston area facility. The role emphasizes safety, efficiency, and revenue growth while maintaining high service standards.

You will coordinate with the branch and operations team, manage maintenance scheduling, and ensure compliance with OSHA guidelines. A strong background in diesel/gasoline trucks and familiarity with VMRS and OEM parts is preferred.

Qualifications

• 3+ years of experience assigning service work orders to technicians.
• Proficient in MS Office Suite and able to learn other software (AS400, SAP, BTN, etc.).
• Federal Annual and Brake Inspector certification (preferred).
• Medium/Heavy Truck ASE certifications (strongly preferred).
• Knowledge of OSHA regulations and safety procedures.

Responsibilities

• Receives, creates, assigns, and monitors all service work orders to technicians.
• Responsible for the productivity of technicians, with a focus on monthly revenue goals.
• Assist branch and operations manager with maintaining up-to-date employee administrative files and certifications.
• Provides sales staff support through service quotes and product look-ups, and resolves customer disputes.
• Manage customer scheduled fleet work and tire analysis; assist with warehouse duties and inventory tasks.
• Conduct daily reviews of warehouse, service bays, trucks, and equipment to ensure safety, compliance, cleanliness, and organization.

Skills

Leadership

Customer service

Communication

Time management

Analytical thinking

Reliability

Tools

MS Office

AS400

SAP

BTN

Job description

Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. We are committed to excellence and recognize the dedication it takes to do a great job. If you take pride in your work and are passionate building teams and long-term relationships, we want you on our team! We go the extra mile in everything that we do!

Snider Fleet Solutions is looking for a dynamic and results-driven Mechanical Service Manager to provide the daily direction and distribution of work orders to technicians. In addition, the Mechanical Service Manager provides oversight of work performed and ensures that proper safety procedures and processes are followed. Excellent interpersonal and leadership skills are vital for this role, as positive teamwork is important for business growth.

We Offer

• Competitive salary
• Comprehensive benefits package including Medical, Dental, Vision, and Employer-Paid Life & Short-Term Disability
• 401(k) with company match
• Paid Time Off (PTO) & Paid Holidays
• Opportunities for professional development, skill growth, and career advancement

Qualifications

• 3+ years of experience assigning service work orders to technicians
• Proficient in MS Office Suite and the able to learn other software (AS400, SAP, BTN, etc.)
• Federal Annual and Brake Inspector certification (preferred)
• Medium/Heavy Truck ASE certifications (strongly preferred)
• Prior knowledge or ability to learn, implement, and monitor state/federal OSHA regulations.
• Strong working knowledge of both diesel and gasoline powered class 5 through 8 heavy trucks
• Proficient understanding of VMRS codes and TMC recommended practices
• Knowledge of OEM and aftermarket parts/suppliers within the mechanical industry
• Valid Driver's License or state(s) equivalent and must be insurable to drive by company standards

Key Responsibilities

• Receives, creates, assigns, and monitors all service work orders to technicians
• Responsible for the productivity of technicians, with a focus on monthly revenue goals
• Assist branch and operations manager with maintaining up to date employee administrative files, DOT Med Cards, ASE/TIA certifications, forklift safety, employee evaluations, etc.
• Provides sales staff support and supervision through service quotes, product look-ups, alleviating any customer disputes or requests, etc.
• Manage customer scheduled fleet work, scrap tire analysis, and other customer needs
• Assist with warehouse duties (inventory, load/unload, barcoding, scan billing, etc.)
• Conducts daily reviews of Warehouse, Service Bays/Trucks, and Equipment in order to ensure safety, compliance, cleanliness, and organization
• Ensures proper branch opening and closing procedures are being followed

Skills And Abilities

• Exemplary leadership, organizational, and time management skills
• Superior customer service and communication skills (both written and verbal) Ability to multi-task, work effectively under pressure and time constraints
• Demonstrate strong analytical thinking and business insight
• Reliable and dependable with self-initiative

Why Join Us?

We value motivated individuals and are open to training the right candidate who demonstrates the skills, drive, and commitment to succeed! If you’re ready to grow your career in a supportive and dynamic environment, we’d love to hear from you!

Snider Fleet Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.