Mechanical Project Engineer

Cintal, Inc.; Chillicothe (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Paid holidays (10 per year)

Paid time off (2 weeks/year)

Medical insurance (including dental &/

Vision coverage

Life & disability insurance

401(k) with employer contribution

Relocation reimbursement

Annual bonus

Job summary

Cintal, Inc. seeks a product quality engineer to lead initiatives addressing field issues, collaborate with service engineering, platform, and design control teams, and drive reliable production and service solutions.

The role emphasizes data-driven decision making and cross-functional leadership. Responsibilities include developing CPI/DMAIC processes, sustaining Power BI dashboards, and guiding customer-facing teams to improve product quality and customer satisfaction.

Qualifications

• Bachelor’s Degree or Master’s Degree in Engineering.
• 2+ years of experience

Responsibilities

• Lead projects focused on resolving field product quality issues and improving customer satisfaction.
• Collaborate with service engineering, platform, and design control teams to identify, analyze, and resolve product quality concerns.
• Drive cross-functional teams to develop and implement production and service solutions.
• Manage project communications and provide status updates to dealers and key stakeholders.
• Lead customer-facing commercial teams in developing product support programs and technical publications.
• Support continuous product improvement initiatives through effective issue resolution and stakeholder engagement.
• Ensure timely execution of corrective actions to enhance product reliability and field performance.
• Partner with service engineering and customer-facing teams to gather and assess customer feedback on product quality issues.
• Lead cross-functional teams through the CPI DMAIC process to deliver effective production and service solutions.
• Engage customers, dealers, suppliers, and internal stakeholders to communicate project progress and results.
• Develop and maintain Power BI dashboards to monitor product quality performance and identify trends.

Skills

Strong Technical & Engineering Acumen

Data Analytics & BI

Product Quality & Issue Management

Education

Bachelor’s or Master’s Degree in Engineering

2+ years experience

Tools

Power BI

Tableau

Job description

BENEFITS

• 10 paid holidays per year
• 2 weeks of paid time off per year, the current year is pro-rated based on start date
• Access to the company’s medical insurance, including dental and vision
• Eligibility for life insurance and disability coverage for short or long-term disabilities or long- term care needs
• 401 (k) eligibility with employer contribution annually
• Reimbursement for relocation expenses up to a certain amount on a case-by-case basis
• Yearly bonus based on company performance

JOB DESCRIPTION/TYPICAL TASK BREAKDOWN

• Provide program leadership and gain exposure to product management through cross-functional quality initiatives.
• Support New Product Introduction (NPI) programs by assessing carry-over risks and potential product quality concerns.
• Analyze incoming warranty and field performance data to identify, contain, and resolve product issues.
• Collaborate with manufacturing teams to implement corrective actions and improve product reliability.
• Support product issue management through data-driven decision-making and continuous improvement efforts.
• Contribute to analytics and AI development initiatives to enhance operational efficiency and visibility into product quality trends.
• Leverage data insights to improve issue resolution processes and strengthen customer support outcomes.

DUTIES & RESPONSIBILITIES

• Lead projects focused on resolving field product quality issues and improving customer satisfaction.
• Collaborate with service engineering, platform, and design control teams to identify, analyze, and resolve product quality concerns.
• Drive cross-functional teams to develop and implement production and service solutions.
• Manage project communications and provide status updates to dealers and key stakeholders.
• Lead customer-facing commercial teams in developing product support programs and technical publications.
• Support continuous product improvement initiatives through effective issue resolution and stakeholder engagement.
• Ensure timely execution of corrective actions to enhance product reliability and field performance.
• Partner with service engineering and customer-facing teams to gather and assess customer feedback on product quality issues.
• Lead cross-functional teams through the DMAIC Continuous Product Improvement (CPI) process to deliver effective production and service solutions.
• Engage customers, dealers, suppliers, and internal stakeholders to communicate project progress and results.
• Develop and maintain Power BI dashboards to monitor product quality performance and identify trends.

EDUCATION & EXPERIENCE

• Bachelor’s Degree or Master’s Degree in Engineering.
• 2+ years of experience

REQUIRED TECHNICAL SKILLS

• Top 3 Skills:
• Strong Technical & Engineering Acumen
• Data Analytics & Business Intelligence (Power BI, Tableau)
• Product Quality & Issue Management
• Proven project management and leadership experience with the ability to manage multiple projects, lead cross-functional teams, and drive effective business decisions through cost, schedule, and performance trade-off analysis.
• Strong expertise in data analytics and visualization tools, including Power BI, Tableau, or similar platforms, to support data-driven decision-making and performance monitoring.
• Demonstrated ability to analyze complex technical issues, prioritize actions, and drive customer-focused solutions in a fast-paced environment.
• Excellent stakeholder management, communication, and team leadership skills with a focus on delivering quality and business outcomes.

DESIRED SKILLS

• Strong interpersonal, teamwork, and collaboration skills.
• Excellent communication skills with experience presenting to senior leadership.
• Detail-oriented with the ability to drive teams toward key project milestones and decisions.
• Experience with quality systems and continuous improvement methodologies.
• CPI Master, Six Sigma Black Belt, or Master Black Belt certification preferred.
• Engine design, development, and technical validation experience (DFMEA, DOE).
• Supplier relationship management and cross-functional stakeholder engagement experience.
• Proficient in Six Sigma DMAIC methodologies and problem-solving techniques.

We are committed to building a diverse, inclusive, and global team. Candidates must be authorized to work in the United States. We are pleased to offer visa sponsorship for eligible and qualified individuals.

Cintal provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunities apply to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.