Meat/Seafood Clerk 619

Kroger; Farmington Hills (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in a customer-focused role. This position emphasizes creating a welcoming environment and providing exceptional service to customers. Responsibilities include cutting meats, maintaining product quality, and adhering to food safety standards. The company values respect, integrity, and teamwork, fostering a supportive community among its associates. If you are passionate about food service and customer satisfaction, this opportunity offers a chance to grow and thrive in a dynamic workplace.

Qualifications

• Ability to handle stressful situations and communicate effectively.
• Knowledge of basic math and knife-handling skills required.

Responsibilities

• Create a welcoming environment for customers and answer product questions.
• Cut meats to customer requests and maintain product quality.
• Adhere to food safety regulations and ensure proper equipment maintenance.

Skills

Effective communication skills

Knife-handling skills

Stress management

Basic math skills

Education

Food handler's permit

Tools

Slicers

Refrigerators

Freezers

Ovens

Job description

About the Job:

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions, making suggestions about products.
• Cut meats to customer requests using proper cutting equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of meat specials.
• Provide customers with fresh/frozen products they have ordered and the correct portion size (or as close as possible) to prevent shrinkage.
• Recommend meat items to customers to ensure they get the products they want and need.
• Use all equipment in the meat department such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare food to company standards.
• Adequately prepare, package, label, and inventory ingredients and merchandise.
• Check product quality to ensure freshness; review “sell by” dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Ensure country of origin labels are correct for all meat products.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained; keep temperature logs.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions; notify store management.
• Practice preventive maintenance by inspecting equipment and notifying relevant personnel of repairs needed.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activities, including robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handler's permit once employed.
• Possess adequate knife-handling skills and knife speed.

The Kroger Company of Michigan:

With nearly 500,000 associates nationwide, we’re a big company with lots of small, supportive communities. Big opportunities in a place that feels like home is one of the reasons Kroger is a great place to work. We genuinely care about each other, give back, and help out. We want you to feel inspired to stay and feed your future.