Meat Department Service Specialist — Customer-Focused

Hy-Vee; Algona (IA); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee in Algona, IA is seeking a Service Meat Clerk to provide prompt, friendly customer service in the Meat Department. You will wrap, trim, stock cases, and receive merchandise while upholding sanitation and safety standards.

The role requires a High School diploma or equivalent, food safety training, and the ability to stand for long periods in a cool, fast-paced environment. Part-time schedule with evening and weekend shifts may apply.

Qualifications

• High School or equivalent experience, food safety training.
• Six months or less of similar or related work.
• Strong customer service orientation and ability to work in a fast-paced environment.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Assists customers by escorting them to the products they’re looking for, securing products out of reach, loading or unloading heavy items, noting requests, and performing other tasks to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking customer orders.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Wraps, weighs, and labels product; reviews the status and appearance of the food for freshness; stocks cases or rotates product.
• Finishes trims on steaks, roasts, and chops, including seafood; prepares and organizes seafood items for display.
• Understands and practices proper sanitation procedures; maintains a clean work area; replenishes and organizes coolers.
• Reports out-of-stock products to appropriate personnel and assists in other areas as needed.

Skills

Customer focused

Teamwork

Professionalism

Growth mindset

Results oriented

Education

High School or equivalent

Food safety training

Tools

Knives

Grinders

Patty Maker

Tenderizer

Slicer

Pallet jack

Tumbler

Wrapping system

Rotisserie

Job description

Hy-Vee in Algona, IA is seeking a Service Meat Clerk to provide prompt, friendly customer service in the Meat Department. You will wrap, trim, stock cases, and receive merchandise while upholding sanitation and safety standards.

The role requires a High School diploma or equivalent, food safety training, and the ability to stand for long periods in a cool, fast-paced environment. Part-time schedule with evening and weekend shifts may apply.