Meat Department Lead — Train & Grow + 20% Discount

Northgate Gonzalez Markets, Inc.; Hawthorne (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Associate discount up to 20%

Job summary

Northgate Gonzalez Markets, Inc. in Hawthorne, CA is seeking a Meat Department Lead to oversee daily operations, ensure product quality, and deliver outstanding customer service. You will train associates, manage inventory, uphold safety standards, and execute merchandising plans across the department while complying with local regulations.

The role requires leadership, at least one year in meat operations, and a commitment to helpful customer service in a fast-paced retail environment.

Qualifications

• High School diploma or equivalent preferred.
• One year of experience required in meat department operations.
• Must be able to be relocated to a store within 20 miles from home depending on the needs of the business.

Responsibilities

• Ensure that all associates are trained in the store's method of performing activities and functions.
• Maintain a positive work environment and ensure a fair and consistent treatment of all associates.
• Set a positive example of the company values and excellent customer service.
• Meet department Voice of the Customer / SMG standards.
• Recruit, select, on-board, coach, and develop the best associates possible to achieve store, company, strategic and tactical goals.
• Set clear performance expectations for associates and follow-up with timely performance evaluations and proper compensation.
• Adhere to all local, state, and federal regulations (e.g. weight and measures, COOL)
• Follow approved receiving procedures to ensure product quality and rotation.
• Maintaining & recording accurately inventory levels to maximize sales and optimize gross profit.
• Follows merchandising standards and systems as defined schematics, productions planning, merchandising and display standards, known loss tacking.
• Enforce and manage the local vendors to ensure proper service and inventory levels and standards.
• Ensure that the correct retail prices are displayed in the scale labels and price tags and communicate any price discrepancies to the Scan Coordinator.
• Maintain inventory control to ensure freshness, product quality and turnover for maximum sales and return-on-investment.
• Control excessive use of utilities and water.
• Control supplies inventory and expenses.
• Ensure that proper cleaning routine is conducted at the end of the shift in accordance with the Company procedures.
• Greet all customers and provide them with prompt and courteous service.
• Execute all department programs to ensure that the customer service, employee productivity, and meat cases presentation are being met.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Implement all merchandising plans (e.g. schematics, new items, promotional programs) issued by the support center.
• Oversee that all meat cuts are properly trimmed and displayed.
• Ensure that all associates are utilizing the correct PLU that corresponds with the proper product trays in accordance with the weights and measures regulations.
• Perform any other work-related duties as assigned.

Skills

Leadership

Customer service

Communication

English proficiency

Education

High School diploma or equivalent

Job description

Northgate Gonzalez Markets, Inc. in Hawthorne, CA is seeking a Meat Department Lead to oversee daily operations, ensure product quality, and deliver outstanding customer service. You will train associates, manage inventory, uphold safety standards, and execute merchandising plans across the department while complying with local regulations.

The role requires leadership, at least one year in meat operations, and a commitment to helpful customer service in a fast-paced retail environment.