Meat Department Lead & Customer Experience Leader

The Kroger Co.; Chicago (IL); Sur place; USD 42 000 - 72 000; Plein temps

Résumé du poste

The Kroger Co. in Chicago, IL is seeking a Meat Department Lead to ensure exceptional customer service and a safe, clean department.

You will supervise functions in the Meat Department in the Meat Manager's absence and support day-to-day operations while upholding the company's core values of respect, honesty, integrity, diversity, inclusion and safety. You will directly supervise tasks, train associates, manage inventory, maintain pricing accuracy, and ensure compliance with all safety

Qualifications

• 18 years of age.
• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit upon employment.
• Possess knife handling skills and speed.

Responsabilités

• Adhere to all local, state and federal laws, safety and food safety regulations.
• Promote trust and respect among associates.
• Communicate Company, department, and job specific information to associates.
• Empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help to train and develop associates on job performance including inventory, stocking, CAO and participate in their performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store and be able to make suggestions about products.
• Demonstrate 'Journeyman' Meat Cutter Skills and cut to customers' requests using proper cutting equipment.
• Inform customers of meat specials and offer product samples.
• Provide customers with fresh/frozen products that they have ordered in the correct portion size to prevent shrink.
• Utilize the Cutting Tool to manage production and minimize shrink.
• Stay current on ads and inform and educate department associates on current, upcoming and special in-store promotions.
• Help to maintain merchandising plan and maintain standards.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Ensure proper price integrity on shelf tags and promotional signs.
• Comply with all Country of Origin Labeling.
• Assist when needed in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Practice preventive maintenance by properly inspecting equipment and notify Store Manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Connaissances

Management experience

Meat experience

Description du poste

The Kroger Co. in Chicago, IL is seeking a Meat Department Lead to ensure exceptional customer service and a safe, clean department.

You will supervise functions in the Meat Department in the Meat Manager's absence and support day-to-day operations while upholding the company's core values of respect, honesty, integrity, diversity, inclusion and safety. You will directly supervise tasks, train associates, manage inventory, maintain pricing accuracy, and ensure compliance with all safety