Meat Department Lead — Customer Experience Champion

The Kroger Co.; Madison (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program (EAP)

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

The Kroger Co. in Wisconsin’s Pick ’N Save Meat department seeks a customer-focused leader to promote exceptional service and ensure safe, clean operations.

You will monitor all department functions, help achieve sales goals, and uphold quality standards while practicing Kroger’s values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include managing schedules, training associates, communicating effectively, and coordinating promotions with store management.

Qualifications

• Excellent oral/written communication skills.
• Current food handlers permit once employed.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions and locating products.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department about promotions and store guidelines.

Skills

Excellent oral/written communication

Current food handlers permit

Ability to handle stressful situations

Knowledge of basic math

Education

High School Diploma or GED

Job description

The Kroger Co. in Wisconsin’s Pick ’N Save Meat department seeks a customer-focused leader to promote exceptional service and ensure safe, clean operations.

You will monitor all department functions, help achieve sales goals, and uphold quality standards while practicing Kroger’s values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include managing schedules, training associates, communicating effectively, and coordinating promotions with store management.