Meat Department Lead - Customer Experience & Growth

Kroger Co.; Sussex (WI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Tuition reimbursement

Associate discounts

Job summary

The Kroger Co. is seeking a Meat Department Leader at our Sussex, WI location. This role focuses on delivering an outstanding customer experience, maintaining safety and quality standards, and driving department performance.

You will supervise associates, plan schedules, train staff, and implement promotions while ensuring product quality, temperature controls, and compliance with safety and store policies. Strong communication and math skills are essential.

Qualifications

• Excellent oral and written communication.
• Current food handlers permit required.
• Ability to handle stressful situations.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate department information to associates and management.
• Establish department performance goals and empower staff to meet targets.
• Develop adequate scheduling to manage customer volume.
• Train associates and participate in performance appraisals.
• Create a welcoming environment and respond to customer questions about products.
• Inform customers of specials and offer product samples.
• Review product quality and freshness and take action as needed.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions with store management.
• Educate associates about in-store promotions affecting the department.
• Prepare seasonal critiques for the sales/merchandising supervisor.
• Assist in budgeting, expense control, and financial reporting.
• Schedule price changes and maintain shelf tags.
• Plan inventory and CAO processes; train staff on stocking.

Skills

Communication skills

Stress management

Math proficiency

Food handlers permit

Education

High School Diploma or GED

Job description

The Kroger Co. is seeking a Meat Department Leader at our Sussex, WI location. This role focuses on delivering an outstanding customer experience, maintaining safety and quality standards, and driving department performance.

You will supervise associates, plan schedules, train staff, and implement promotions while ensuring product quality, temperature controls, and compliance with safety and store policies. Strong communication and math skills are essential.