Meat Customer Service PT

Tonys Meats Inc; Centennial (CO); On-site; USD 21,000 - 26,000; Full time

Job summary

Tony's Market in Centennial, CO is seeking a Meat Customer Service Associate in the Meat Department.

You will greet customers, respond to inquiries, take orders, prepare items, and help with special requests while maintaining a clean, safe, and organized workspace.

This role requires strong communication, multitasking, and a commitment to exceptional service, with a schedule that includes evenings, holidays, and weekends.

Qualifications

• Strong interpersonal and verbal communication skills.
• Ability to multitask and stay organized.
• Customer service mindset required.

Responsibilities

• Greet customers promptly and provide extraordinary customer service.
• Respond to inquiries, fulfill special requests, and handle transfers.
• Take orders and write items on tickets.
• Prepare food following recipes or directions.
• Wrap and label items, ensure accurate pricing.
• Review orders for completeness and place special orders if needed.
• Fulfill special orders and requests utilizing all tools provided.
• Replenish demos and display cases.
• Adhere to safety, health, and sanitation rules.
• Maintain a safe, clean, and organized work area.
• Attend to varied schedule including evenings, holidays and weekends.

Skills

Interpersonal communication

Verbal communication

Multitasking

Organizational skills

Job description

Tony’s Market Job DescriptionTitleMeat Customer ServiceDepartment(s)Meat DepartmentReports toMeat Department ManagerJob summary: Responsible for offering extraordinary customer service to all customers.Summary of essential job functions:Immediately greet all customers and ensure extraordinary customer service.Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.Solicit sale of new or additional services or products by educating customers and offering suggestions.Take customers' orders and write ordered items on tickets.Prepare food using recipes or following directions.Wrap items according to Tony’s standards.Label items sold using scales or other pricing methods.Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.Fulfill special orders and requests utilizing all tools provided.Replenish foods in demos and display cases.Abide by safety, health and security rules.Complete specials projects and other duties as assignedRegular and consistent attendance is essential for this position.Performs other duties as assigned.Standard job functions:Upholds the 7 guiding principles of the companySupport goals and vision of General ManagerConsistently presents a professional personal image and uphold the company’s uniform policyMaintain safe, clean and well-organized working and shopping environmentComply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.Ability to work a flexible schedule including evenings, holidays and weekendsKnowledge, skills and abilities required:Strong interpersonal and verbal communication skillsAbility to multitask and use organizational skills