Meat Customer Service

Tonys Meats; Castle Pines (CO); On-site; USD 21,000 - 26,000; Full time

Job summary

Tony’s Meats in Castle Pines, CO is seeking a customer service focused team member. You will greet customers, take orders, fulfill special requests, and help with product recommendations.

Responsibilities include preparing items, wrapping and labeling, reviewing orders, handling special orders, and maintaining a clean, safe shop floor in compliance with HACCP and OSHA guidelines. Flexible schedule including evenings and weekends required.

Qualifications

• Strong interpersonal and verbal communication skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers and provide extraordinary customer service.
• Take orders and write tickets.
• Fulfill special orders and advise on products.
• Prepare food using recipes and wrap/label items.
• Review orders for completeness and manage stock availability.
• Maintain safety, health and sanitation compliance.
• Work flexible schedule including evenings, holidays and weekends.

Skills

Interpersonal skills

Verbal communication

Multitasking

Organizational skills

Job description

Job summary: Responsible for offering extraordinary customer service to all customers.

Summary of essential job functions:

• Immediately greet all customers and ensure extraordinary customer service.
• Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
• Solicit sale of new or additional services or products by educating customers and offering suggestions.
• Take customers’ orders and write ordered items on tickets.
• Prepare food using recipes or following directions.
• Wrap items according to Tony’s standards.
• Label items sold using scales or other pricing methods.
• Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
• Fulfill special orders and requests utilizing all tools provided.
• Replenish foods in demos and display cases.
• Abide by safety, health and security rules.
• Complete specials projects and other duties as assigned.
• Regular and consistent attendance is essential for this position.

Standard job functions:

• Upholds the 7 guiding principles of the company
• Support goals and vision of General Manager
• Consistently presents a professional personal image and uphold the company’s uniform policy
• Maintain safe, clean and well-organized working and shopping environment
• Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
• Ability to work a flexible schedule including evenings, holidays and weekends

Knowledge, skills and abilities required:

• Strong interpersonal and verbal communication skills
• Ability to multitask and use organizational skills