Meat Customer Service

Tonys Meats Inc; Castle Rock (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Tony’s Market in Castle Rock, CO, is seeking a Meat Customer Service team member to greet customers, answer questions, and fulfill special orders in the Meat Department.

You will prepare food, wrap and label items, coordinate transfers, and ensure safety and sanitation while supporting the department manager. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Strong interpersonal and verbal communication skills.
• Ability to multitask and use organizational skills.
• Flexible schedule including evenings, holidays and weekends.

Responsibilities

• Greet customers immediately and provide extraordinary customer service.
• Respond to inquiries and fulfill special requests.
• Take orders and write items on tickets.
• Prepare food using recipes or directions.
• Wrap and label items; review orders for completeness.
• Fulfill special orders and transfers; check availability with store/manager.
• Maintain demos and display cases; replenish as needed.
• Ensure safety, health and sanitation compliance.

Skills

Interpersonal communication

Verbal communication

Multitasking

Organizational skills

Job description

Tony’s Market Job DescriptionTitleMeat Customer ServiceDepartment(s)Meat DepartmentReports toMeat Department ManagerJob summary Responsible for offering extraordinary customer service to all customers.Summary of essential job functionsImmediately greet all customers and ensure extraordinary customer service.Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.Solicit sale of new or additional services or products by educating customers and offering suggestions.Take customers' orders and write ordered items on tickets.Prepare food using recipes or following directions.Wrap items according to Tony’s standards.Label items sold using scales or other pricing methods.Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.Fulfill special orders and requests utilizing all tools provided.Replenish foods in demos and display cases.Abide by safety, health and security rules.Complete specials projects and other duties as assignedRegular and consistent attendance is essential for this position.Standard job functionsUpholds the 7 guiding principles of the companySupport goals and vision of General ManagerConsistently presents a professional personal image and uphold the company’s uniform policyMaintain safe, clean and well-organized working and shopping environmentComply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.Ability to work a flexible schedule including evenings, holidays and weekendsKnowledge, skills and abilities requiredStrong interpersonal and verbal communication skillsAbility to multitask and use organizational skills