Meals on Wheels Operations Manager (Older Adults)

Union Settlement Association, Inc.; New York (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

Union Settlement Association, Inc. in New York, NY, seeks a Meals on Wheels Manager to lead the daily operations of the Meals on Wheels program. You will supervise delivery staff, coordinate client service changes, and ensure compliance with agency and NYC Aging requirements.

The role reports to the Deputy Director, Aging, Health & Wellness, and is a full-time position based on-site at 2205 First Avenue. Strong leadership and food-delivery operations experience are essential.

Qualifications

• High school diploma or GED required; supervisory experience preferred.
• Strong computer skills including Word, Excel, email, and databases.
• Bilingual English/Spanish a plus.

Responsibilities

• Oversee daily Meals on Wheels operations, ensuring timely delivery.
• Supervise drivers, provide coaching, and manage workload assignments.
• Maintain route accuracy, client records, and program documentation.

Education

High school diploma or GED

Associate Degree or relevant supervisory/program-management experience

Tools

Microsoft Word

Excel

Email

Database / data-entry systems

Job description

Union Settlement Association, Inc. in New York, NY, seeks a Meals on Wheels Manager to lead the daily operations of the Meals on Wheels program. You will supervise delivery staff, coordinate client service changes, and ensure compliance with agency and NYC Aging requirements.

The role reports to the Deputy Director, Aging, Health & Wellness, and is a full-time position based on-site at 2205 First Avenue. Strong leadership and food-delivery operations experience are essential.