MDU Community Growth & Partnerships Manager

Optimum; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Optimum is seeking a Community Account Manager to manage a portfolio of multi-dwelling unit properties, grow market share, and maximize monthly recurring revenue. You will establish and maintain on-site relationships with leasing staff, educate staff and residents about our products, and drive growth through new movers, win-backs, and upgrades to strengthen Optimum’s leadership in the market.

The role requires collaboration with onsite staff, field operations, and internal teams to ensure timely

Qualifications

• 5+ years related experience.
• Ability to travel up to 75%.
• Strong communication skills.
• Proficiency in Excel and Office Suite programs.
• Business development experience with emphasis on new customer acquisition and relationship management.
• Must be self-motivated and able to work independently.
• Computer skills including Windows-based applications and CRM platforms (Salesforce).
• Strong people and relationship management skills.
• Must possess and maintain a valid driver’s license in good standing.

Responsibilities

• Consistent achievement of monthly sales, revenue quotas and KPIs.
• Coordinate marketing events and cultivate relationships with sales, leasing staff and HOA's.
• Conduct site and virtual visits with property staff, updating sales collateral and educating staff about products.
• Schedule quarterly/semi-annual reviews with property staff to review performance.
• Act as liaison between property management and Technical Operations, Construction, and Sales Support.
• Timely tracking and reporting of all sales, events, visits, and escalations.
• Coordinate onboarding for Bulk Property management and de-bulk events.
• All other duties assigned by supervisor.

Skills

Experience

Travel 75%

Communication

Excel

Business Development

Self-motivated

Sales CRM

Relationship Mgmt

Driver's License

Tools

Salesforce

Job description

Optimum is seeking a Community Account Manager to manage a portfolio of multi-dwelling unit properties, grow market share, and maximize monthly recurring revenue. You will establish and maintain on-site relationships with leasing staff, educate staff and residents about our products, and drive growth through new movers, win-backs, and upgrades to strengthen Optimum’s leadership in the market.

The role requires collaboration with onsite staff, field operations, and internal teams to ensure timely