MDM Systems Associate Onsite

Experis; Miami (FL); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Medical Plans

Vision Plan

Health Savings Account

Life Insurance

Weekly Pay

Job summary

Experis in Miami is seeking a MDM Systems Associate to support onsite technical operations in a clinical research healthcare setting. You will provide hands-on device support during participant visits and help port mobile devices to our platform.

The role emphasizes strong communication, troubleshooting wearables like Apple Watch, and ensuring apps and settings are correctly configured. This onsite position offers exposure to mobile device management in a dynamic health research environment.

Qualifications

• Experience in clinical research or healthcare tech environments.
• Familiarity with mobile device management (MDM) systems.
• Experience in participant-facing or customer support roles.
• Ability to communicate information effectively.
• Strong troubleshooting on mobile devices and wearables.

Responsibilities

• Provide on-site technical support to participants during scheduled visits.
• Assist participants with porting their mobile phones to the required platform.
• Configure and pair Apple Watch devices with participant mobile phones.
• Ensure proper installation of required applications and system settings.
• Verify device connectivity, data synchronization, and functionality.

Skills

Clinical research experience

MDM systems familiarity

Customer support experience

Communication skills

Troubleshooting wearables

Job description

$29.7 - $33.0/hourly Posted 3 Days Ago Less than 10 Applies

Experis

Miami, FL 33137

MDM Systems Associate

Our client, a leading healthcare organization, is seeking a MDM Systems Associate to join their team. As a MDM Systems Associate, you will be part of the Clinical Support Department supporting onsite technical operations. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title

MDM Systems Associate

Location

Miami, Fl (onsite)

Pay Range

$29.70/hr - $33.00/hr

What's the Job?

• Provide on-site technical support to participants during scheduled visits
• Assist participants with porting their mobile phones to the required platform
• Configure and pair Apple Watch devices with participant mobile phones
• Ensure proper installation of required applications and system settings
• Verify device connectivity, data synchronization, and functionality

What's Needed?

• Previous experience supporting clinical research or healthcare technology environments
• Familiarity with mobile device management (MDM) systems
• Experience working in participant-facing or customer support roles
• Ability to communicate information effectively
• Strong troubleshooting and problem-solving skills on mobile devices and wearables

What's in it for me?

• Opportunity to work in a dynamic healthcare environment
• Gain hands-on experience with mobile device management and wearable technology
• Collaborate with a dedicated and innovative team
• Contribute to impactful health research initiatives
• Work onsite at a reputable facility in Miami

What's in it for me?

• Opportunity to work onsite at a dynamic healthcare research facility
• Gain valuable experience in mobile device management and wearable technology
• Collaborate with a dedicated team committed to advancing health solutions
• Be part of a supportive environment that values diversity and inclusion

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• Weekly Pay