MDM Item Coordinator

Performance Foods; Richmond (VA); On-site; USD 40,000 - 52,000; Full time

Job summary

Performance Food Group in Richmond, VA seeks an MDM Coordinator to support item and master data accuracy across the organization. You will research discrepancies, validate information, maintain documentation, and collaborate with operating companies, manufacturers, and partners to ensure timely data setup.

The ideal candidate is highly organized, detail-oriented, proficient with Microsoft Office, and able to manage multiple priorities while following established data-quality standards and

Qualifications

• High School Diploma/GED or equivalent experience.
• 1–2 years of related administrative experience.
• Detail-oriented, organized, with strong communication and customer-service skills.
• Proficient with Microsoft Office tools and data systems.
• Able to learn structured MDM and data-readiness conversion processes and follow through on assignments.

Responsibilities

• Attention to detail and data accuracy; review, validate, maintain, and correct item and master data.
• Organization and prioritization; manage multiple assignments, deadlines, and changing priorities.
• Data research and problem-solving; investigate discrepancies and determine required information.
• Microsoft Office skills and data management; use Excel, Outlook, Teams, and internal systems to organize and research data.
• Communication and follow-up; obtain information, clarify requirements, and follow up as needed.
• Customer service; support operating companies, manufacturers, and internal partners with item setup and data questions.
• Documentation and process compliance; maintain clear records and follow established MDM procedures.
• Teamwork and collaboration; work with cross-functional teams to resolve issues and support conversions.
• Adaptability and learning; learn new systems and adjust to changes.

Skills

Detail-oriented

Customer service

Microsoft Office

Data management

Communication skills

Education

High School Diploma/GED

Associates degree in Business or related area

Job description

Company Description

Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary

The MDM Coordinator supports the accuracy, completeness, and maintenance of item and master data used across the organization. This role researches and resolves data discrepancies, validates information, maintains documentation, and works with operating companies, manufacturers, and internal business partners to obtain information needed for accurate and timely data setup. The ideal candidate is highly organized, detail-oriented, comfortable working with data and Microsoft Office tools, and able to manage multiple priorities while consistently following established processes and data-quality standards.

Position Responsibilities

• Attention to Detail & Data Accuracy - Ability to review, validate, maintain, and correct item and master data while identifying missing, inaccurate, duplicate, or inconsistent information.
• Organization & Prioritization - Strong organizational skills with the ability to manage multiple assignments, deadlines, and changing priorities.
• Data Research & Problem-Solving - Ability to research discrepancies, identify missing information, and determine what is needed to complete or correct master data records.
• Microsoft Office Skills & Data Management - Comfortable using Excel, Outlook, and Teams and using internal systems, reports, and data sources to organize, validate, and research information.
• Communication & Follow-Up - Strong written and verbal communication skills with the ability to obtain information, clarify requirements, and consistently follow up when responses are needed.
• Customer Service - Professional and responsive when supporting operating companies, manufacturers, and internal business partners with item setup and master data questions.
• Documentation & Process Compliance - Ability to maintain clear documentation and follow established MDM procedures, business requirements, and data-quality standards.
• Teamwork & Collaboration - Comfortable working across MDM and cross-functional teams to resolve issues and support conversion activities.
• Adaptability & Learning - Able to learn new systems and processes and adjust to shifting priorities or changing conversion requirements.

Benefits

Click Here for Benefits Information

Qualifications

• High School Diploma/GED or Equivalent Experience
• 1 - 2 Years of related experience
• Administrative support role
• Detail-oriented, organized candidate with strong communication and customer-service skills
• Comfortable working in Microsoft Office tools and data systems, researching discrepancies, maintaining accurate documentation, managing multiple priorities, and collaborating with business partners.
• Able to learn structured MDM and data-readiness conversion processes and consistently follow through on assignments.

Preferred qualifications

• Associates/2-year technical degree in Business or related area
• 2 - 4 Years of relevant experience
• Administrative role within the foodservice industry

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the \"Company\") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the \"EEO is the Law\" poster and supplement; and (3) the Pay Transparency Policy Statement.