MDM & Customer 360 Product Lead

First Citizens Bank; Raleigh (NC); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive benefits program

Opportunity for professional growth

Job summary

First Citizens Bank is seeking a Senior Product Lead / Product Owner specializing in Master Data Management (MDM) to lead enterprise data initiatives. The role focuses on defining MDM strategy and product roadmaps while collaborating with business and technology teams.

Ideal candidates will have over 15 years of experience in data management, particularly in the banking sector, as well as proficiency in MDM platforms and strong stakeholder engagement skills.

Qualifications

• 15+ years of experience in Business Analysis, Data Management, or MDM.
• Strong experience with Customer/Party MDM including match & merge rules.
• Proven background in the Banking or Financial Services domain.

Responsibilities

• Drive MDM/C360 requirements aligned with business goals.
• Gather and document business requirements and MDM use cases.
• Support Customer 360 implementation efforts.

Skills

MDM expertise

Data management

Stakeholder engagement

SQL proficiency

Data governance

Education

Bachelor's Degree in relevant field

High School Diploma or GED with 10 years experience

Tools

Informatica

Reltio

IBM MDM

Collibra

Snowflake

Job description

First Citizens Bank is seeking a Senior Product Lead / Product Owner specializing in Master Data Management (MDM) to lead enterprise data initiatives. The role focuses on defining MDM strategy and product roadmaps while collaborating with business and technology teams.

Ideal candidates will have over 15 years of experience in data management, particularly in the banking sector, as well as proficiency in MDM platforms and strong stakeholder engagement skills.