MDL IT Programmer Analyst Supervisor

Maryland; Baltimore (MD); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hours and hybrid teleworking

Paid holidays 12-13 per year

Generous paid leave package

State Pension

401(k) and 457 plans

Health, dental and prescription plans

Flexible Spending Account plans

State Employees Credit Union

Descripción de la vacante

The Maryland Department of Labor seeks an IT Programmer Analyst Lead to provide strategic technical leadership, oversee an enterprise web app development team, and ensure modernization of the BEACON project. You will align roadmaps with agency requirements, manage vendors, enforce security and accessibility, and supervise senior engineers, delivering high-performance digital services for state operations.

This role requires a Bachelor's in IT/CS and 3 years of hands-on development experience;

Formación

• Bachelor's degree in information technology, computer science, MIS, or related field.
• Three years of experience designing, developing, testing, implementing and maintaining applications and programs.

Responsabilidades

• Supervise the UI Systems Lead Engineer and staff; hire, assign work, evaluate performance.
• Approve technical architecture and oversee SDLC and design decisions across frontend and backend.
• Oversee automated testing and release governance; ensure cross-browser compatibility, accessibility, and security compliance.
• Collaborate with project managers, UI/UX designers, and stakeholders to define scope and timelines; lead sprint planning and provide estimates.
• Maintain comprehensive technical documentation and deployment guides.

Conocimientos

Strategic leadership

Staff supervision

SDLC governance

Vendor management

Web app development

Educación

Bachelor's degree in IT/CS/MIS or related field

Herramientas

SQL

API design

Descripción del empleo

GRADE

STD0021

LOCATION OF POSITION

100 South Charles Street, Baltimore, Maryland 21201

Main Purpose of Job

The purpose of the IT Programmer Analyst Lead is to provide

strategic technical leadership, administrative oversight, and supervisory

direction to the enterprise web application development team. This position is

directly responsible for managing senior technical personnel-including the IT

Lead Engineer-to ensure the successful modernization, architectural integrity,

and maintenance of enterprise-level systems, specifically the BEACON project.

By aligning technical roadmaps with agency business requirements, managing

vendor relationships, and enforcing state compliance standards, this role

ensures the delivery of secure, accessible, and high-performance digital

services that support the agency's core operational mission.

POSITION DUTIES

Supervision & Staff Management (40%): Directly supervise the UI Systems Lead Engineer and assigned development staff. Hire, assign and prioritize work, conduct performance evaluations, approve leave, and develop individual training plans. Resolve escalated technical and personnel issues.

Technical Direction & Architecture Oversight (25%): Approve the technical architecture and design decisions brought-forward by the lead engineer. Oversee front-end and back-end integration standards and database optimization. Establish and enforce Software Development Life Cycle (SDLC) best practices, coding standards, and modern design patterns across the team.

Quality Assurance & Release Governance (15%): Oversee the implementation of automated testing suites (unit, integration, and end-to-end) and the release approval process. Ensure all web applications are cross-browser compatible, responsive, accessible, and meet state-mandated security protocols.

Project & Stakeholder Management (15%): Collaborate with Project Managers, UI/UX designers, and stakeholders to define project scopes and timelines. Lead sprint planning, provide accurate technical estimates and resource plans, and report delivery status to directors and executive leadership.

Documentation & Reporting (5%): Ensure the team maintains comprehensive technical documentation, including API references, system architecture diagrams, and deployment guides. Maintain supervisory records, team metrics, and standard operating procedures.

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field.

Experience: Three years of experience designing, developing, testing, implementing and maintaining applications systems and programs using generally accepted computer programming languages or other developmental tools.

Notes: 1. Candidates may substitute six credit hours of coursework in application analysis and programming using generally accepted computer programming languages or other developmental tools for six months of the required experience.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and eighteen months of experience converting data from project specifications by writing program code using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and application programming using generally accepted computer programming languages or other developmental tools for the required education.

4. Candidates may substitute experience in one of the following areas: operating computers, scheduling, controlling input and output or maintaining backups or data storage, processing data on computers, evaluating, implementing and maintaining hardware and software on a year-for-year basis for a high school education.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Computer Systems Programming classifications or Computer Systems Programming specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Experience using artificial intelligence (AI) tools within a Software Development Life Cycle (SDLC) environment — for example, AI-assisted coding, code review, test generation, or documentation — including setting team guidelines for their appropriate and secure use.

Experience working on government IT modernization or unemployment insurance systems.

Familiarity with BEACON or similar benefits administration platforms.

Experience with technical documentation including API references and system architecture diagrams.

Prior experience collaborating with program administrators, policy staff, and executive leadership on large-scale IT projects.

Prior supervisory experience in a state government or similar public-sector environment.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SPECIAL REQUIREMENTS

Personnel employed in this classification will have access to federal tax information and must undergo a state and FBI criminal background check as a condition of employment.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Employees in this classification may be subject to call 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. ***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

• Flexible hours and hybrid teleworking�
• Paid holidays 12-13 per year�
• Generous paid leave package (annual, sick, personal and compensatory leave)�
• State Pension ('defined benefit' plan)�
• Tax-deferred supplemental retirement savings plans (401(k) and 457)�
• Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services�
• Flexible Spending Account plans for Health Care and Daycare�
• State Employees Credit Union�

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

The MD State Application Form can be found online Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.