MCTIMS Operations Lead — Training & Support

C4 Planning Solutions, LLC; Jacksonville (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Life Insurance

401K with Employer Matching

Paid Vacation, Sick Time and Holidays

Job summary

C4 Planning Solutions, LLC seeks a MCTIMS System Integrator (Team Lead) to provide functional leadership for MCTIMS operations and ensure effective user support. You will coordinate cross-functional team activities and maintain operational accountability across government sites, with travel up to 25%.

The role demands expert-level knowledge of MCTIMS and strong leadership, organizational, and problem-solving skills in a secured environment.

Qualifications

• Leadership and guidance for a MCTIMS operations team.
• Expert-level knowledge of MCTIMS modules, workflows, and system functions.

Responsibilities

• Provide day-to-day functional leadership and coordination for MCTIMS personnel.
• Act as subject matter expert on MCTIMS modules and training management requirements.
• Coordinate team activities, monitor workload, and ensure timely issue resolution.
• Oversee MCTIMS ticket management, track resolution timelines, identify recurring problems.
• Troubleshoot complex MCTIMS user issues requiring advanced system knowledge.
• Monitor SOPs, QA standards, and performance requirements, ensuring compliance.

Skills

Leadership

MCTIMS expertise

Security clearance

Team coordination

Travel readiness

Job description

C4 Planning Solutions, LLC seeks a MCTIMS System Integrator (Team Lead) to provide functional leadership for MCTIMS operations and ensure effective user support. You will coordinate cross-functional team activities and maintain operational accountability across government sites, with travel up to 25%.

The role demands expert-level knowledge of MCTIMS and strong leadership, organizational, and problem-solving skills in a secured environment.