MCIS Overnight Case Manager

Automatic Data Processing, Inc.; Norwalk (CT); On-site; USD 50,000 - 61,000; Full time

Job summary

The Child and Family Guidance Center is seeking an Overnight Case Manager in Norwalk, CT. This full-time role supports children ages 0-18 in crisis, working 9 PM–6 AM, Monday through Friday, to connect families with essential services and prevent unnecessary hospital visits.

Responsibilities include coordinating services, providing mobile crisis support with MCIS clinicians, and maintaining records. A social work degree and driver’s license are required; bilingual Spanish is preferred.

Qualifications

• Bachelor’s degree in Social Work, B.S or B.A level.
• Minimum of 2 years’ experience with children and families.
• Knowledge about child development and parenting.
• Must have a driver’s license with access to a car and ability to travel within the greater Bridgeport/Norwalk area.
• Bi-Lingual Spanish preferred.
• Ability to work collaboratively with others while meeting deadlines.
• Able to work in an unstructured, high-pressure environment with intense emotions.

Responsibilities

• Assist families in obtaining and securing necessary services (transportation, translation, advocacy, educational and social supports).
• Coordinate with MCIS clinicians to link families to follow-up services.
• Provide mobile crisis services with MCIS clinicians when needed to address family and child issues.
• Provide outreach to community agencies, schools, courts, and individuals as appropriate.
• Participate in weekly supervision, case conferences and team meetings.
• Maintain accurate records, assist in data collection, and support quality assurance.
• Screen 211 calls and Outpatient ECC calls as needed.

Skills

Bi-lingual Spanish

Ability to work under pressure

Collaborative teamwork

Education

Bachelor’s degree in Social Work or BA/BS

Tools

Driver’s license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

MCIS Overnight Case Manager

MCIS/ON Full Time Norwalk, CT, US

Salary: $55,000.00 Annually

Since 1925 The Child and Family Guidance Center has been serving children and families. We provide culturally informed mental health care and complementary supports, regardless of ability to pay. If you would like to be a part of our team and make real difference in people’s lives. The Child and Family Guidance Center is currently seeking a full time Overnight Case Manager in our Bridgeport Mobile Crisis Intervention Services group.

Working an overnight shift Monday through Friday from 9PM to 6AM the Overnight Case Manager will assist MCIS clinicians meet the clinical needs of the families they work with by securing appropriate and necessary services to children ages zero to 18 experiencing a behavioral or mental health crisis. MCIS case manager’s goal is to serve children in their homes and communities to reduce the number of visits to hospital Emergency Departments and divert them from hospitalization if a lower level of care is a safe, effective alternative.

The selected individual will be responsible for but not limited to the following Essential Functions:

• Assist families in obtaining and securing appropriate necessary services. Transportation, translation, advocacy, educational support, recreational and social support and other services as needed.
• Works as a team with MCIS clinicians to help children and their families by maximizing the smooth linkage to follow up services.
• Provide mobile crisis services with the MCIS clinician to a child and the family as needed to address child and family social and psychiatric problems that arise in the home, school or community.
• Provide outreach to other community agencies, school, courts and individuals as deemed appropriate.
• Participate in weekly supervision and attend case conferences and team meetings.
• Maintain accurate records, assist in data collection, and contribute to quality assurance efforts.
• Manage screening of 211 calls and Outpatient ECC calls as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

• Bachelor’s degree in Social Work, B.S or B.A educational level.
• Must possess at least 2 years’ experience working with children and families with emotional and behavioral difficulties and their families
• Knowledge about child development and parenting.
• Must have a driver’s license with access to a car and able to travel to travel within the greater Bridgeport and or Norwalk areas as needed.
• Bi-Lingual Spanish Speaker is preferred
• Ability to work collaboratively with others while meeting deadlines
• Able to work in an unstructured environment under pressure with intense emotional situations.

EEO Statement: The Child and Family Guidance Center is an equal opportunity employer, and does not discriminate on the basis of race, color, age, gender, national or ethnic origin, religion, sexual orientation, or physical disability.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.