MBE/WBE Certification Specialist & Outreach Advisor

Toledo-Regional-Chamber-of-Commerc; Toledo (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Toledo Regional Chamber of Commerce is seeking a MBAC Certification Specialist to assist clients in applying for MBE, WBE, EDGE, and Veteran-Friendly certifications. The role provides administrative support for the program and develops workshops with staff.

The ideal candidate has a bachelor’s degree in business or economics and at least five years in business management or ownership, with strong communication skills and a valid Ohio driver’s license.

Qualifications

• Bachelor's degree in business administration, economics, or related field, or an equivalent combination of education and experience.
• Minimum of five years of experience in business management or business ownership.
• Thorough knowledge of business principles.
• Understanding of MBE, WBE, EDGE, and Veteran-Friendly certifications.
• Strong interpersonal, analytical, and communication skills.
• Valid Ohio driver's license and ability to travel.
• Understanding of certifications (MBE, WBE, EDGE, Veteran-Friendly).

Responsibilities

• Develop knowledge of certification processes and guide clients through the certification path.
• Attend training sessions to maintain up-to-date advisory capabilities.
• Develop and present workshops on State certifications with staff.
• Support MBACDirector and staff with assigned duties and projects.
• Prepare monthly reports including the DAR report.
• Act as Communications Practitioner for MBAC social media and outreach campaigns.
• Utilize SalesForce to support client activity and track KPIs.
• Handle client intake, scheduling, phone inquiries, and walk-ins.

Skills

Client consultation

SalesForce

Social media management

Communication skills

Education

Bachelor's degree in business administration or economics

Tools

SalesForce

Job description

Toledo Regional Chamber of Commerce is seeking a MBAC Certification Specialist to assist clients in applying for MBE, WBE, EDGE, and Veteran-Friendly certifications. The role provides administrative support for the program and develops workshops with staff.

The ideal candidate has a bachelor’s degree in business or economics and at least five years in business management or ownership, with strong communication skills and a valid Ohio driver’s license.