Maximo Functional Support Analyst

Enbridge; United States; On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Flexible benefits

Job summary

Enbridge is seeking a motivated Maximo-focused Business Systems Support professional for its US operations. You will own functional support for Maximo, coordinate resolutions with IT and business teams, and help maintain data integrity across linked systems.

This role emphasizes cross-functional collaboration and ongoing process improvement. Responsibilities include incident handling, system integrations, and supporting testing activities, with opportunities to train users and develop

Qualifications

• Functional knowledge of Maximo or similar Enterprise Asset Management platform (work orders, assets, inspections, inventory).
• Experience troubleshooting system incidents and resolving issues affecting operations.
• Understanding of data stewardship and maintaining accurate, consistent system information.
• Experience supporting system testing and end-to-end workflows and downstream impacts.

Responsibilities

• Provide functional support for Maximo incidents, service requests and operational issues involving work orders, assets, inspections, inventory, labor, and financial integrations.
• Investigate complex Maximo defects and coordinate resolution activities across business, TIS and integration teams.
• Complete approved functional configuration changes, controlled data updates and bulk loads while maintaining data integrity across Maximo and connected systems.
• Support Maximo integrations with Finance, Oracle, GIS, CC&B, and reporting platforms, including transaction validation, error management, and exception resolution.
• Lead or contribute to Operational Readiness Testing and User Acceptance Testing for system enhancements, fixes and sustainment releases.
• Provide coaching, training and functional guidance to field and office users while developing process documentation, job aids and knowledge-transfer materials.
• Partner with stakeholders to identify continuous improvement opportunities and ensure Maximo processes support operational requirements.
• Provide functional support as needed for other Business Systems Support pillar applications including LDF, ESRI GIS, Salesforce, Arcos, and related systems.

Skills

Maximo knowledge

Incident troubleshooting

Stakeholder collaboration

Data stewardship

Tools

Maximo

ServiceNow

SharePoint

Oracle

GIS

Job description

Enbridge is seeking a motivated Maximo-focused Business Systems Support professional for its US operations. You will own functional support for Maximo, coordinate resolutions with IT and business teams, and help maintain data integrity across linked systems.

This role emphasizes cross-functional collaboration and ongoing process improvement. Responsibilities include incident handling, system integrations, and supporting testing activities, with opportunities to train users and develop