Maui Luxury Resort Server — Elevate Guest Experiences

Four Seasons; Hawaii; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hourly Rate

Medical Insurance

Dental Insurance

Life Insurance

401(k)

Paid Time Off

Employee Travel Program

Meal Benefits

Job summary

Four Seasons Maui seeks a Ferraro’s Server to provide exceptional knowledge of our menu and guest service within the Food & Beverage division. The role reports to Ferraro’s Management Team and requires authorization to work in the United States at application time.

The position involves describing menu items vividly, coordinating orders via the hotel POS, and ensuring timely service while maintaining guest satisfaction.

Qualifications

• Minimum two years food & beverage service or related work.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Hawaii Food Handler’s Card.
• Tuberculosis Clearance.
• ServSafe (within 3 months)

Responsibilities

• Describe the selection of food & beverage menu items to guests with vivid descriptions; communicate guest orders to the kitchen using the hotel’s POS system; coordinate food timings; check completed orders with the original; transport items to the guest table.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions; respond to guest concerns and requests.
• Properly close guest checks; process cash and credit card payments; settle voided checks or complimentary meals.

Skills

Food & Beverage service

Tray handling

Cash & card processing

Hawaii Food Handler’s Card

Tuberculosis Clearance

ServSafe

Tools

POS system

Job description

Four Seasons Maui seeks a Ferraro’s Server to provide exceptional knowledge of our menu and guest service within the Food & Beverage division. The role reports to Ferraro’s Management Team and requires authorization to work in the United States at application time.

The position involves describing menu items vividly, coordinating orders via the hotel POS, and ensuring timely service while maintaining guest satisfaction.