Ferraro's Server - Full time

Four Seasons Hotels and Resorts; Hawaii; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Hourly wage $16.00 + tips

Medical, dental, life insurance

Paid time off and holidays

Employee meal program

Employee travel program

Training and development opportunities

Job summary

Four Seasons Maui is seeking a Ferraro’s Server to deliver exceptional food and beverage service in a luxury resort setting. You will describe menu items with vivid detail, relay guest orders to the kitchen via the hotel's POS, and coordinate timing to ensure flawless service in a fast-paced environment.

The role requires at least two years in food and beverage, the ability to carry a tray, and accurate cash handling.

Qualifications

• Minimum two years food & beverage service or related work.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Hawaii Food Handler’s Card
• Tuberculosis Clearance
• ServSafe certification within 3 months.

Responsibilities

• Describe food & beverage menu items to guests with vivid descriptions; communicate guest orders to the kitchen using the POS system; coordinate food timings and transport items to the table.
• Anticipate guest needs, ascertain satisfaction, and respond to concerns and requests.
• Close guest checks and process payments (cash/credit card) and settle any voided checks or complimentary meals.

Skills

Food & beverage service

Cash handling

Tray carrying

Guest service

Tools

POS system

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience elevated luxury at Maui’s most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Ferraro’s Server

Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.This role is part of the Food & Beverage Division, reporting to theFerraro’s Management Team.Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.

What You Will Bring

• Minimum two years food & beverage service or related work.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Hawaii Food Handler’s Card
• Tuberculosis Clearance
• ServSafe (within 3 months)

What To Expect

• Full time schedule based on operational needs, including evenings, weekends, and public holidays
• A physically active role

What We Offer You

• Hourly Rate: $16.00 plus tips
• Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us:

fourseasons.com/careers

Four Seasons is an Equal Opportunity, Affinity Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf