Maui Club Concierge: Luxury Guest Services

Four Seasons Hotels and Resorts; Hawaii; On-site; USD 69,000 - 74,000; Full time

Benefits offered by this job

Employee Discount for stays at Four-Se

Complimentary Dry Cleaning for Uniform

Complimentary Employee Meal

Job summary

Four Seasons Maui is seeking a Club Concierge to assist guests of the exclusive Club Lounge with arrangements inside and outside the resort. You will prepare buffets, provide food and beverage service, and respond to guest interactions with courteous professionalism.

The role requires knowledge of concierge services, familiarity with local activities, and strong keyboarding/computer skills. A Hawaii Food Handler’s Card, Maui Liquor Card, and TB clearance are required.

Qualifications

• Requires working knowledge of the Concierge aspect of Four Seasons services, policies, and Resort operations.
• Requires working knowledge of activities and points of interest.
• Requires keyboarding and computer skills.
• Able to read and speak English.
• Prior food and beverage experience required.
• Hawaii Food Handler’s Card
• Maui Liquor Card
• Tuberculosis Clearance
• Clef d’Ors preferable

Responsibilities

• Set-up and breakdown food buffets, mix alcoholic beverages, serve and bus during all food services.
• Provide accurate information to guests in a courteous manner; fill all reasonable guest requests or requirements; anticipate guest needs.
• Know, communicate effectively, and sell activities available in the area, ie. theatre, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.

Skills

Concierge knowledge

Activities & points of interest

Keyboarding

English proficiency

F&B experience

Hawaii Food Handler’s Card

Maui Liquor Card

TB clearance

Clef d’Ors preferable

Job description

Four Seasons Maui is seeking a Club Concierge to assist guests of the exclusive Club Lounge with arrangements inside and outside the resort. You will prepare buffets, provide food and beverage service, and respond to guest interactions with courteous professionalism.

The role requires knowledge of concierge services, familiarity with local activities, and strong keyboarding/computer skills. A Hawaii Food Handler’s Card, Maui Liquor Card, and TB clearance are required.