Maui Branch Teller & Customer Solutions Specialist

American Savings Bank; Lahaina (HI); On-site; USD 36,000 - 48,000; Full time

Job summary

American Savings Bank in Maui is seeking a Branch Service Specialist to help customers with essential bank transactions and to understand their financial goals. You will work with our team to find the branch that best fits you within Maui.

You will support account services, deposits, withdrawals, loan payments, and digital banking education while building strong customer relationships and ensuring compliance with banking regulations.

Qualifications

• Proven ability to connect with customers and build trusting relationships.
• Excellent verbal and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Demonstrated ability to problem solve, be resourceful and work effectively under pressure.

Responsibilities

• Provide account services: deposits, withdrawals, check cashing, loan payments.
• Promote ASB products by understanding customer needs and goals.
• Ensure compliance with banking laws including Bank Secrecy Act/AML.
• Educate customers on digital and online banking options.

Skills

Customer service

Communication

Relationship building

Problem solving

Job description

American Savings Bank in Maui is seeking a Branch Service Specialist to help customers with essential bank transactions and to understand their financial goals. You will work with our team to find the branch that best fits you within Maui.

You will support account services, deposits, withdrawals, loan payments, and digital banking education while building strong customer relationships and ensuring compliance with banking regulations.