Matter Mobility Analyst

Jobtailor; Colorado; On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor in Colorado seeks a data transfer specialist to coordinate digital client data transfers within the Matter Mobility team. You will work with management to support the Information Governance Department during onboarding and off-boarding of client matters, and ensure transfers follow firm policies.

The role requires a Bachelor's degree and at least 2 years of relevant experience. You will use FTP, DMS, and various data formats, apply encryption and MFA, and help keep data secure while

Qualifications

• Bachelor's degree or equivalent required.
• 2+ years of related experience required.
• Strong knowledge of PC configuration and troubleshooting.
• Familiarity with file systems and data formats.
• Knowledge of data privacy and security practices (encryption, MFA).
• Experience with Windows File Share Administration and Active Directory.
• Experience with server/desktop virtualization and basic network security.
• Proficient in Microsoft Office; able to learn new tools.
• Experience in Client Technical Support.
• Attention to detail, teamwork, and a professional work ethic.

Responsibilities

• Coordinate, execute and facilitate digital client data transfers within the Matter Mobility team.
• Support onboarding/off-boarding data transfers for client matters and related tasks.
• Implement Firm policies for transferring digital client records.
• Transfer digital records to/from the Document Management System and other repositories.
• Classify inbound/outbound transfers and document in repositories for due diligence.
• Ensure data integrity and accurate metadata across transfers.
• Utilize FTP server tech, security controls, and metadata structures.
• Coordinate Matter Mobility processes and track documentation updates.
• Respond to client transfer requests promptly.
• Export data from the Document Management System as needed.
• Handle multiple data formats and troubleshoot transfer issues.
• Answer questions about the transfer process.
• Perform special projects and duties as assigned.

Skills

Data transfer

Data privacy

Client support

Troubleshooting

Windows AD

Network security

Multi-tasking

Documentation

Detail oriented

Teamwork

Professional demeanor

Education

Bachelor's Degree

Tools

iManage

Milan

ServiceNow

Windows Office

Windows Server

Active Directory

File Shares

Job description

Responsibilities

• Coordinate, execute and facilitate digital client data transfers in a key role within the Matter Mobility team
• Work closely with Matter Mobility management to support the Information Governance Department in data transfers associated with the onboarding and off‑boarding of client matters and related matters
• Implement Firm’s policies and procedures regarding the transfer of digital client matter records into and out of the Firm
• Transfer digital records to and from the Firm’s document management system and other related repositories
• Ensure inbound digital records and metadata are correctly classified and assigned to the correct client matter workspaces
• Ensure outbound digital record transfers are accurately documented and classified into a repository for due diligence tracking
• Responsible for utilizing FTP server technology, security and encryption controls, metadata structure, database reporting and critical system dependencies
• Assist in the coordination of the Matter Mobility processes, including but not limited to, confirmation of all vital documentation and updating the Firm’s tracking system while ensuring data integrity is maintained
• Ensures that client requests for transfers or returns are properly and timely processed
• Export requested data from the Firm’s Document Management System
• Work with various data formats and conversions while also troubleshooting data transfer issues and problem resolution
• Serve as a resource to answer any questions regarding the transfer process
• Special projects and duties as assigned.

Requirements

• Bachelor’s Degree
• Minimum 2+ years of related working experience
• Strong knowledge of PC configuration and technical troubleshooting, including familiarity of file systems & formats
• Knowledge of legal software and other applications/software (e.g., iManage, Milan, ServiceNow, Windows Office Suite, Windows Server)
• Knowledge of best practices for managing and transferring large datasets
• Knowledge of data privacy and methods to keep data secure, such as encryption, MFA, etc.
• Knowledge and hands‑on familiarity with Windows File Share Administration as well as Active Directory
• Experience with server and/or desktop virtualization technologies
• Functional understanding of network engineering and security principles (e.g., protocols, routing, switching, filtering, firewall rules, etc.)
• Knowledge and proficiency in Microsoft Office Suite with ability to learn and adapt to new technologies
• Experience in Client Technical Support
• Attention to detail and quality‑focused work along with teamwork, patience, and a desire to help clients and staff
• Ability to multi‑task in multiple situations
• Professional demeanor and strong work ethic.