Information Governance Matter Mobility Analyst

Taft Stettinius & Hollister LLP; Indianapolis (IN); On-site; USD 55,000 - 70,000; Full time

Job summary

Taft Stettinius & Hollister LLP is seeking an Information Governance/Records Matter Mobility Analyst in Indianapolis. The analyst will support the Information Governance team and manage the firm's matter mobility process, ensuring confidentiality and efficient communication.

Candidates should have 2+ years of related experience, strong organizational skills, and proficiency in Microsoft applications. This position also involves training and troubleshooting technology issues related to information management.

Qualifications

• 2+ years’ related experience in information governance/records administration.
• Ability to handle and maintain confidential information securely.
• Experience working in a fast-paced environment with tight deadlines.

Responsibilities

• Implement firm policy regarding the matter mobility process.
• Maintain knowledge of technology systems used by Information Governance.
• Coordinate full process for all inbound and outbound information.

Skills

Strong written and verbal communication skills

Strong organizational skills

Customer service skills

Critical thinking skills

Strong knowledge of Microsoft Excel, Outlook, Teams, Smartsheet

Education

Associate’s degree or equivalent combination of education and experience

Tools

iManage

iCompli

Job description

Taft is seeking an Information Governance/Records Matter Mobility Analyst with 2+ years of experience to support our Information Governance team in any of our current office locations. (Phoenix, Aspen, Colorado Springs, Denver, Naples, Stuart, West Palm Beach, Atlanta, Chicago, Indianapolis, Covington, Detroit, Southfield, Minneapolis, Las Vegas, Reno, Albuquerque, Cincinnati, Cleveland, Columbus, Dayton, Delaware, Washington D.C.)

Duties and Responsibilities

• Implement firm policy and procedure regarding the firm’s matter mobility process
• Maintain a thorough working knowledge of the technology systems used by IG and their functionality
• Serve as an initial point of contact for lateral attorney arrivals
• Communicate with incoming attorneys, clients, and other firm’s IG departments regarding the matter mobility process
• Serve as an internal resource to answer any questions regarding the matter mobility process
• Coordinate the full process for all inbound and outbound information. Including, but not limited to
• Analyzing incoming and outgoing information (electronic data and physical content) related to matter mobility
• Memorialization of all actions taken on data in the provided tracking tool and firm’s DMS
• Collaboration with multiple internal teams (including legal case teams and other Taft departments) to successfully execute all mobility tasks
• Perform initial internal review of records prior to their transfer out of the firm
• Serve as trainer for IM Specialists and legal case teams on best practices for managing information associated with matter mobility.
• Troubleshoot issues related to technologies used to manage client and firm information and report on solutions.
• Perform database searches and audits as needed.
• Assist with information clean-up projects.
• Special projects and additional duties as assigned and directed by management.

Requirements

• Associate’s degree or equivalent combination of education and experience.
• 2+ years’ related experience working in information governance/records administration (i.e. medical records, legal records, etc.).
• Law firm experience, preferred but not required
• Ability to handle and maintain confidential information in a secure manner
• Strong knowledge of Microsoft Excel, Outlook, Teams, and Smartsheet
• Experience in iManage and iCompli, preferred but not required
• Ability to access, input, analyze, and retrieve information from various sources
• Strong written and verbal communication skills
• Strong organizational, customer service, and critical thinking skills
• Ability to support multiple priorities simultaneously, accurately, and professionally
• Ability to work independently and as part of a dispersed team
• Ability to work in a fast-paced environment, under tight deadlines
• Ability to lift 30 pounds

Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY.